Encore Talent Solutions · 17 hours ago
Garnishment Specialist
Cincinnati, OH
Contract
Onsite
Mid Level
$33/hr - $38/hr
4+ years expEncore Talent Solutions has partnered with a client to identify a Garnishment Specialist on a 7 month contract opening. This role involves responding to legal orders, ensuring compliance with laws, and providing customer service while managing risks associated with garnishments.
Staffing & Recruiting
Hiring Manager
Chris Hayes
Responsibilities
Interpret garnishment language to determine scope, jurisdiction, applicability, and required timeframes
Ensure proper service of garnishment orders to mitigate potential monetary loss to the client
Perform comprehensive reviews of legal documents valued at $50K and above, including those exceeding $1MM, ensuring accurate handling and recording in the database
Demonstrate sound judgment and apply logical and critical thinking to maintain productivity and efficiency
Collaborate with Retail, Commercial, and Brokerage Operations to review depository account setups
Identify opportunities to improve efficiency, maintain quality standards, and reduce turnaround times while adhering to state timelines
Maintain a high level of accuracy to mitigate risk, liability, exposure, and potential monetary loss to the client
Identify, research, and analyze process issues; develop solutions and resolve problems
Research depository accounts to determine the presence of federally protected benefits and file responses accordingly
Identify accounts where the client may hold a priority security interest or right of offset; coordinate with appropriate lines of business to determine applicable fund application
Maintain strict confidentiality of all information to mitigate operational, reputational, monetary, and legal risk
Initiate and release account holds and prepare client checks for mailing to courts, law offices, child support enforcement agencies, and the IRS
Notify customers promptly of account actions by mailing copies of legal orders and notification letters, and faxing notifications to branches in a timely manner
Ensure collection of applicable processing fees from garnishees and conduct periodic reviews of outstanding debts
Qualification
Required
High school diploma or equivalent
Four (4) years of related experience, preferably in Legal, Operations, or Retail Banking
Strong verbal and written communication skills
Excellent attention to detail
Ability to function effectively in a fast-paced environment
Strong teamwork and collaboration skills
Ability to manage multiple priorities and meet deadlines
Strong analytical, logical reasoning, and problem-solving skills
Ability to independently research, recognize, and resolve issues
Strong customer service orientation with the ability to manage multiple projects simultaneously
Proficiency in basic PC applications, including Excel, Word, and Access
Ability to work under sensitive time constraints
High level of self-motivation, initiative, and ownership
Demonstrated follow-through and accountability
Proficient data entry skills
Preferred
Paralegal Certificate or two (2) years of legal processing experience preferred
Knowledge of ACE, Agile, Vector4, RAFT, Mobius, and Document Direct preferred
Company
Encore Talent Solutions
The more you’ve been looking for.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase