NEOGOV · 1 week ago
Employment Services Specialist 2026-00212
Cody, WY
Full-time
Onsite
New Grad, Entry Level
$24.78/hr - $24.78/hr
0+ years expNEOGOV is looking for an Employment Services Specialist to provide responsive, customer-focused service to individuals seeking employment and training opportunities. The role involves assessing qualifications, connecting job seekers with resources, and working with businesses to meet their workforce needs.
GovTechHuman ResourcesInformation TechnologySoftware
No H1B
Responsibilities
Provide services to individuals by coordinating and executing a broad range of individual services in accordance with Federal and State program guidelines, policies, and regulations
Develops, manages, and monitors a caseload of participants enrolled in state and federal programs
Confers with employers to develop and fill employment and vocational training openings
Refers applicants to employment or other community resources
Assesses and evaluates client skills, education, and training
Assists, directs, and counsels claimants and job applicants
Interview, assess, and evaluate customers to meet employment, training, and vocational needs
Enters and monitors data in electronic systems for job postings, candidate file searches, and program reporting
Assists, directs, and counsels business customers on the multitude of DWS coordinated business services, training grants, and resources
Provides on-site visits to businesses to understand employer needs, operations, and job openings
Organizes and participates in community events designed to connect business needs and job seekers and advance DWS services to both
Works with Program Staff to ensure compliance with Department of Labor case management standards
Refers applicants to employers and follows up on the hiring process
Provides excellent customer service to internal and external customers
Provides employment services to people who may have significant barriers to employment
Qualification
Required
Bachelor's Degree (typically in Business or Human Services)
0-1 year of progressive work experience (typically in Business or Human Services)
Must have a valid driver's license
Knowledge of state and federal statutes relative to employment and Agency programs
Knowledge of departmental policies, customer service standards, and inter-agency protocols
Knowledge of labor market information for the State of Wyoming and the skill to obtain current employment and job resource information using various multimedia resources, particularly Internet services
Knowledge of administering and interpreting interest, skills, and proficiency tools, and assessing employment issues and limitations
Knowledge of case management practices to determine needs, create reasonable plans, and follow clients through successful program completion
Skills in public speaking, oral, written, and electronic communication, and record-keeping
Skills in establishing rapport with partner services and respecting established protocol with government agencies and their staff
Skilled in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
Ability to actively listen to others to foster a positive exchange of information
Preferred
Preference may be given to those with case management experience
Preference may be given to candidates with experience working in state and federal programs
Preference may be given to candidates with customer service experience
Preference may be given to candidates with experience building and maintaining relationships with community partners
Benefits
Comprehensive health, dental, and vision insurance
Paid vacation, sick leave, FMLA and holidays
Retirement - Pension and 457B plans that help you build a secure future
Flexible schedules and work-life balance options
Public Service Loan Forgiveness eligibility – for those with qualifying student loans
Training and professional development – to support your career growth and advancement
Employee Assistance Program– Includes paid short-term counseling, legal, financial and work-life benefits and select employee discounts
Wellness Program– Earn paid time off and incentives by focusing on your personal health
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase