Allied Universal · 6 days ago
Security Officer - Retail Roving Patrol Driver
Allied Universal® is North America’s leading security and facility services company, offering rewarding careers that provide a sense of purpose. As a Security Officer - Retail Roving Patrol Driver, you will safeguard clients in retail settings, conduct routine patrols, and assist shoppers while maintaining a visible presence to deter security-related incidents.
Cyber SecurityInformation TechnologySecuritySoftware
Responsibilities
Provide customer service to clients and guests by carrying out security-related procedures, site-specific policies, and/or emergency response activities when appropriate
Patrol retail store areas, mall common spaces, entrances, stockroom corridors, and perimeter routes to help to deter unwanted activity and identify maintenance and operational concerns
Conduct regular and random patrols on foot throughout the location, documenting observations and reporting issues per post orders
Respond to incidents and critical situations in a calm, problem-solving manner, including customer disputes, disturbances, and/or medical situations, and notify local emergency services as needed
Monitor and report suspicious behavior, policy violations, and/or prohibited conduct, using clear verbal communication and professional presence
Support store and mall management with access control tasks such as monitoring service doors, receiving areas, and/or after-hours entry per site procedures
Write clear and complete incident reports, daily activity logs, and/or shift summaries according to Allied Universal and site-specific requirements
Assist with loss prevention awareness by observing sales floor activity and reporting trends, while maintaining a customer-focused approach
Provide directions and general assistance to shoppers and staff, including wayfinding, store hours, and/or escalation of customer concerns
Operate site communication tools such as radios, phones, and/or electronic reporting applications to coordinate responses and share timely updates
Qualification
Required
A valid driver's license is required in accordance with Allied Universal driver policy requirements
Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles
Possess a high school diploma or equivalent
As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws
Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws
As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
A valid driver's license will be required for driving positions only
Benefits
Access to our exclusive technology to view and claim additional shifts to earn more.
Get paid training and access to career growth opportunities.
Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
Enjoy discounts on top brands and services through our Perks Program.
Company
Allied Universal
Allied Universal is a security and facility services company that provides tailored security solutions and smart technology.
Funding
Current Stage
Late StageTotal Funding
$9BKey Investors
Warburg PincusLa Caisse
2019-12-13Acquired
2019-09-01Private Equity· $9B
2019-02-21Private Equity
Leadership Team
Recent News
2025-12-10
Company data provided by crunchbase