Zoom · 2 hours ago
Business Operations Analyst
Seattle, WA
Full-time
Hybrid
Senior Level
$77K/yr - $186K/yr
5+ years expZoom is a company focused on building the best collaboration platform for the enterprise. They are seeking a Business Operations Analyst to support strategy alignment through revenue forecasting, reporting, and data quality management while partnering with various teams to deliver insights that contribute to growth and informed decision-making.
CollaborationInformation TechnologyMessagingSaaSVideo Conferencing
Responsibilities
Supporting forecasting, budgeting, and P&L analysis by preparing models, tracking performance vs. plan, and partnering with FP&A and Online teams
Preparing QBR and executive reporting materials by compiling data, analysis, and insights that highlight performance, risks, and opportunities
Analyzing MRR, churn, CAC/LTV, funnel performance, pricing, and customer behavior to identify trends, drivers, and actionable insights
Partnering with Product to track and report on roadmap initiatives, KPIs, ROI, and customer impact through data analysis
Supporting improvements in online conversion, onboarding, retention, and upsell by analyzing lifecycle performance and testing results
Maintaining Salesforce data accuracy and building KPI dashboards and reporting frameworks to support ongoing analysis and decision-making
Supporting Go-To-Market programs, launches, and operational processes through reporting, analysis, and cross-functional coordination
Qualification
Required
5+ years in Business Operations, Revenue/Go-To-Market Ops, Product Ops, or Analytics, ideally in SaaS or eCommerce environments
Be an excellent communicator with experience preparing clear, concise reports and data summaries for cross-functional teams and leadership
Have advanced SQL skills and experience with BI/CRM tools such as Salesforce, Tableau, or Databricks to extract, analyze, and visualize data
Have proven experience collaborating with cross-functional teams in dynamic environments to deliver insights and support decision-making
Be an analytical thinker with solid business acumen, skilled at structuring ambiguity, analyzing complex problems, and delivering actionable insights to support business goals
Benefits
Variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health
Support work-life balance
Contribute to their community in meaningful ways
Company
Zoom
Zoom is a software company that offers a communications platform that connects people through video, voice, chat, and content sharing.
5001-10000 employees
H1B Sponsorship
Zoom has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (16)
2024 (178)
2023 (144)
2022 (259)
2021 (86)
2020 (34)
Funding
Current Stage
Public CompanyTotal Funding
$276MKey Investors
ARK Investment ManagementSequoia CapitalEmergence Capital
2021-11-04Post Ipo Equity· $130M
2019-04-19Post Ipo Equity
2019-04-18IPO
Leadership Team
Eric Yuan
Founder & CEO
Xuedong Huang
Chief Technology Officer
Recent News
Crunchbase News
2026-01-23
2026-01-22
2026-01-22
Company data provided by crunchbase