VELAIO · 2 months ago
Functional and Business Analyst (Bilingual ES\/EN)
VELAIO is seeking a Functional and Business Analyst who is bilingual in Spanish and English. The role involves turning business needs into clear requirements and user stories, collaborating with clients and internal teams, and providing pre-sales support.
Cloud ComputingInformation TechnologySoftware
Responsibilities
Lead client discovery (interviews, workshops, process mapping) and document findings
Write user stories, acceptance criteria (Given/When/Then), use cases, and PRD/SRS
Design wireframes and interactive prototypes in Figma for validation
Define scope and prioritization and maintain the backlog
Pre‑sales support: prepare demos/POCs, do high‑level estimates (t‑shirt sizing/story points), and contribute to proposals/SoW
Collaborate with Tech Lead, QA, and PM to ensure feasibility, traceability, and handoff quality
Communicate, present, and document in ES/EN (meetings, notes, PRDs, prototypes)
Qualification
Required
3–5 years as Functional Analyst / Business Analyst in custom software or consulting
Portfolio or samples showing Figma prototypes and functional deliverables (PRD/SRS)
Hands‑on experience writing user stories and BDD acceptance criteria
Process modeling and functional understanding of APIs
Client‑facing communication and workshop facilitation
Bilingual ES/EN (B2; C1 preferred) — able to lead sessions, document, and present in both languages
Preferred
Experience in B2B SaaS, integrations (Zoho, Azure, CRM/CPaaS)
Product analytics exposure
Familiarity with Zoho Projects/CRM/Desk or Zoho Creator
Benefits
Remote work
Flexible hours
Learning path in AI/Zoho
Career growth