Zoom · 19 hours ago
Senior AI Specialist
United States
Full-time
Remote
Mid, Senior Level
$174K/yr - $389K/yr
4+ years expZoom is seeking a Senior AI Specialist to guide enterprise customers in deploying their AI platform to transform workflows. The role involves architecting AI solutions, running workshops, and directly influencing revenue while driving AI adoption at scale.
CollaborationInformation TechnologyMessagingSaaSVideo Conferencing
Responsibilities
Drive qualified pipeline and bookings for Custom AI Companion and vertical AI products across enterprise, government, and commercial accounts
Design outcome-focused AI implementation proposals that map current processes, define AI-augmented workflows across customer tech stacks, and specify integration and governance requirements
Partner with Account Executives and Solution Engineers to identify high-value AI use cases in IT, customer experience, and operations
Lead customer workshops and executive briefings that convert interest into production deployments and measurable business impact
Create field-ready assets including solution decks, vertical playbooks, and outcome-focused talk tracks while providing structured product feedback on market needs
Qualification
Required
Demonstrate 4+ years in technical pre-sales, solutions engineering, or AI consulting with enterprise customers
Apply working knowledge of generative AI concepts including large language models, retrieval-augmented generation, and agentic AI in business contexts
Design and explain solution architectures that integrate APIs, SDKs, and third-party enterprise systems
Present and facilitate technical concepts for senior business and IT audiences with clarity and confidence
Collaborate across sales, marketing, and product teams while leading through influence rather than authority
Leverage advanced prompt engineering skills and understanding of frontier model behavior across platforms including Gemini, OpenAI, Anthropic, NVidia, and Meta
Prototype solutions using Python or similar tools; demonstrate experience with Salesforce, ServiceNow, Jira, or cloud AI services
Benefits
Variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health
Support work-life balance
Contribute to their community in meaningful ways
Company
Zoom
Zoom is a software company that offers a communications platform that connects people through video, voice, chat, and content sharing.
5001-10000 employees
H1B Sponsorship
Zoom has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (16)
2024 (178)
2023 (144)
2022 (259)
2021 (86)
2020 (34)
Funding
Current Stage
Public CompanyTotal Funding
$276MKey Investors
ARK Investment ManagementSequoia CapitalEmergence Capital
2021-11-04Post Ipo Equity· $130M
2019-04-19Post Ipo Equity
2019-04-18IPO
Leadership Team
Eric Yuan
Founder & CEO
Xuedong Huang
Chief Technology Officer
Recent News
Crunchbase News
2026-01-23
2026-01-22
2026-01-22
Company data provided by crunchbase