NEOGOV · 2 weeks ago
Eligibility Technician 2 (PCN 068034M)
Bethel, AK
Full-time
Onsite
Entry Level
$39.99/hr - $39.99/hr
1+ years expNEOGOV is part of the State of Alaska's Department of Health, specifically within the Division of Public Assistance. The Eligibility Technician role involves assisting Alaskan families and individuals in accessing public assistance programs to promote self-sufficiency and independence.
GovTechHuman ResourcesInformation TechnologySoftware
No H1B
Responsibilities
Assist the public by connecting them to a variety of public assistance programs and services
Work as part of the statewide Public Assistance Eligibility Team to help individuals reach higher levels of independence and self-sufficiency
Qualification
Required
One year of entry level experience as an Eligibility Technician 1 with the State of Alaska
One year performing similar work that developed knowledge and skills in applying program requirements and working with client customers in stressful situations
Post-secondary education in such fields as sociology, social work, psychology, counseling, human services, vocational rehabilitation, developmental disabilities, behavioral sciences, business, public administration, or accounting may substitute for the required experience (undergraduate credits: 2.67 semester/4 quarter hours = 1 month)
At the time of the interview, please provide the following: Three (3) professional references whom we may contact by phone, one (1) of whom must be your current or most recent supervisor, if not already provided in the application
Current performance evaluation, if available
A copy of academic transcripts (unofficial is okay; please ensure that the institution name/URL is listed on the transcripts) is used to support that you meet the minimum qualification competencies, if not already provided in the application
To verify education is being used to meet and/or support the required minimum qualifications/competencies, you must fill in the Education section of the application
If you have not obtained a degree, please indicate the number of units completed
Copies of transcripts are required to verify educational credentials used to meet or support the minimum qualifications/competencies for a position and are required with each application (Unofficial is okay; please ensure the institution/URL name is listed on the transcripts)
If education is completed in a foreign college or university, it may be used to meet the above requirements, if applicable
When using work experience not documented in your application, please provide the employer's name, job title, employment dates, and whether you worked full-time or part-time
If you have currently or previously been appointed to a flexibly staffed position, please ensure your work experience within a flexibly staffed position indicates the actual dates employed at each level
Ensure your time and any subsequent flex promotion(s) are documented as a separate position
The omission of the required documentation listed will result in an incomplete application, and you will not receive further consideration
Noting 'see resume or CV' or any similar response on any portion of your application may lead to a determination that your application is incomplete and removal from consideration for this job posting
Preferred
Customer Service: Works with clients and customers to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services
Technical Competence: Uses knowledge that is acquired through formal training or extensive on-the-job experience to perform one's job; works with, understands, and evaluates technical information related to the job; advises others on technical issues
Adaptability: Adjusts planned work by gathering relevant information and applying critical thinking to address multiple demands and competing priorities in a changing environment
Self-Management: Sets well-defined and realistic personal goals; displays a high level of initiative, effort, and commitment towards completing assignments promptly; works with minimal supervision; is motivated to achieve; demonstrates responsible behavior
Oral and Written Communication: Expresses information to individuals or groups effectively, taking into account the audience and nature of the information; makes clear and convincing oral and written presentations; listens to others, attends to nonverbal cues, and responds appropriately
Benefits
Health insurance, which includes employer contributions toward medical/vision/dental
Employer paid Basic Life insurance with additional coverage available (amount depends on Bargaining Unit)
Group-based insurance premiums for Term life (employee, spouse or qualified same sex partner, and dependents)
Long-term and short-term disability
Accidental Death and Dismemberment
Long-term care (self and eligible family members)
Supplemental Survivor Benefits
Employee-funded flexible spending accounts for tax savings on eligible health care or dependent care expenses
Membership in the Public Employees Retirement System (PERS)/Teachers' Retirement System (TRS)
Matching employer contribution into a defined contribution program (new employees)
Employer contribution into a defined benefit or defined contribution program (current employees)
Contributions to the Alaska Supplemental Annuity Plan in lieu of contributions to Social Security
Option to enroll in the Alaska Deferred Compensation Program
Personal leave with an accrual rate increase based on time served
Twelve (12) paid holidays a year
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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