Information Technology Help Desk Manager jobs in United States
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Confidential Jobs · 1 day ago

Information Technology Help Desk Manager

positionEffingham, IL
timeFull-time
remoteOnsite
senioritySenior Level
date5+ years exp

Confidential Jobs is seeking an Information Technology Help Desk Manager to lead desktop operations and a technical support team. This role will ensure systems run securely, efficiently, and in alignment with company standards.

Computer Software

Responsibilities

Oversee desktop setup, maintenance, and upgrades across multiple locations
Lead and mentor a support team to provide timely issue resolution
Maintain system security, compliance, and documentation
Partner with vendors to manage hardware and software procurement
Generate performance and system health reports for leadership review

Qualification

IT support experienceWindows environmentsEndpoint managementSecurity protocolsTroubleshootingLeadershipCommunication skills

Required

5+ years of IT support experience, including supervisory responsibility
Strong knowledge of Windows environments, endpoint management, and security protocols
Excellent troubleshooting, leadership, and communication skills

Company

Confidential Jobs

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Confidential Jobs is operated by ExecThread, Inc. (https://execthread.com).
dateFounded in 2015
location
New York, NY, US
people-size201-500 employees
web-link
https://execthread.com

Funding

Current Stage
Growth Stage

Leadership Team

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Amy Nelson
Managing Partner
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Brandon Nolan
Chief Information Security Officer
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Company data provided by crunchbase