Director, Legal Operations jobs in United States
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Kraken · 21 hours ago

Director, Legal Operations

Kraken is a mission-focused company rooted in crypto values, seeking a Director of Legal Operations to oversee the centralized operations of its legal team. This role involves managing legal technology, operational strategy, and financial management to ensure efficient and scalable legal processes within the organization.

BitcoinBlockchainCryptocurrencyEthereum
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Growth Opportunities

Responsibilities

Serve as the DRI for Legal Operations, Legal Technology, and Legal AI strategy, execution, and governance, ensuring scalable, compliant, and high-impact delivery
Own and evolve Legal’s operating model, identifying inefficiencies and driving scale across workflows, processes, resourcing, service delivery, and automation
Partner with the CLO and Finance on Legal budgeting, forecasting, accruals, and long-range cost modeling to ensure spend predictability and alignment with business growth
Lead legal resourcing, capacity planning, and vendor management, including headcount modeling, role design, make/buy/automate decisions, legal billing, and outside counsel oversight
Manage and govern Legal’s full technology stack (CLM, matter management, intake, spend, knowledge management, and AI tools), preventing tool sprawl through standardization and compliance
Design, implement, and scale Legal intake, triage, demand-management, and AI-enabled workflows, moving from experimentation to secure, enterprise-grade deployment
Establish metrics, dashboards, and operational controls to provide visibility into legal demand, workload, spend, efficiency, risk, outcomes, and audit readiness
Act as a force multiplier for Legal by enabling attorneys to focus on high-value judgment, strategy, and advisory work through process, technology, and AI enablement

Qualification

Legal OperationsLegal TechnologyProcess DesignAI StrategyFinancial ManagementMetricsDashboardsExecutive CommunicationVendor ManagementCapacity PlanningLeadership

Required

10+ years of experience across Legal Operations, legal technology, process design, and finance-adjacent operational leadership in scaled, regulated, or technology-driven organizations
Proven track record owning and scaling legal operations, legal tech, and financial management in complex, multi-stakeholder environments
Demonstrated leadership driving automation and AI initiatives end-to-end, from strategy and governance through secure enterprise deployment, adoption, and ROI measurement
Deep understanding of core legal workflows (contracts, regulatory, investigations, litigation, intake, outside counsel) with the ability to redesign inefficient end-to-end processes
Hands-on experience owning and optimizing legal technology platforms, including CLM, matter management, intake, spend management, knowledge management, and AI-enabled tools
Ability to translate Legal requirements into clear technical roadmaps and executable operational plans
Experience building metrics, dashboards, controls, and OKRs to measure performance, cost, risk, efficiency, and outcomes
Strong executive communication and influence skills, with comfort operating in ambiguity and leading transformation in fast-moving, high-growth environments

Preferred

Experience in fintech, crypto, financial services, or other highly regulated industries
Background in enterprise AI governance, model risk management, or secure deployment of AI systems
Prior people management experience within Legal Operations or adjacent operational functions
Experience benchmarking Legal Operations practices, tooling, and cost structures against peer companies or industry standards (e.g., CLOC frameworks)

Company

Kraken is a global cryptocurrency exchange platform that allows users to buy, sell, and trade digital assets securely.

Funding

Current Stage
Late Stage

Leadership Team

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David Ripley
CEO
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Trevor Rutar, MBA
Chief Executive Officer and Managing Director of Kraken Bank
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Company data provided by crunchbase