LanceSoft, Inc. · 3 days ago
Call Center Representative
New York, NY
Contract
Onsite
Entry, Mid Level
2+ years expLanceSoft, Inc. is seeking a Call Center Representative to join Gotham Radiology's call center. The role involves handling incoming and outgoing calls, answering questions, resolving complaints, and providing technical support to ensure customer satisfaction.
Information Technology
Responsibilities
Primary duties include answering questions, resolving complaints, and providing technical support to ensure customer satisfaction
Other assignment as necessary
Extensive phone experience and computer literate
Qualification
Required
Two (2) years of experience and Bilingual (facility specific)
Strong verbal and written communication skills are crucial for interacting clearly and professionally with customers
Active listening providing full attention to callers to understand their concerns and needs
Effective problem-solving to analyze a situation, identify core issue and find effective solution
High School Diploma or general education degree (GED)
Company
LanceSoft, Inc.
Established in 2000, LanceSoft is a pioneer in delivering top-notch Global Workforce Solutions and IT Services to a diverse clientele.
5001-10000 employees
H1B Sponsorship
LanceSoft, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (55)
2024 (32)
2023 (23)
2022 (25)
2021 (60)
2020 (80)
Funding
Current Stage
Late StageLeadership Team
Ram Karuppusamy
Chairman & CEO
Simon Dealy
Chief Financial Officer
Company data provided by crunchbase