NEOGOV · 4 days ago
Resource Center Manager, Senior - Human Services
Savannah, GA
Full-time
Onsite
Senior Level
$78K/yr - $78K/yr
5+ years expNEOGOV, representing the City of Savannah, is seeking a Senior Resource Center Manager for their Human Services Department. This role involves overseeing the daily operations of the Pennsylvania Avenue Resource Center and providing strategic oversight for the Moses Jackson Advancement Center, focusing on community engagement and program delivery.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Serve as lead of the Resource Center division within Human Services Department fostering collaboration and coordination with the MJAC Resource Center Manager
Supervises, directs, and evaluates assigned staff, processing employee concerns and problems, directing work, counseling, disciplining, and completing employee performance appraisals
Coordinates, assigns and reviews work and establishes work schedules; maintains standards; monitors status of work in progress; inspects completed work assignments; answers questions; gives advice and direction as needed
Lead cross-site planning meetings to ensure program consistency and shared goals
Administers the daily operations and programming of the PARC to support economic mobility and community advancement for low- to moderate-income residents
Provides oversight and management of community partnerships and agency collaborations to implement job training, educational programs, workforce development activities, and social support services
Leads outreach and engagement strategies to increase program participation and respond to community needs
Leads the expansion of the soft skills programming into area high schools and recreational programs, in partnership with Recreation and Leisure Services at the Pennsylvania Avenue Gymnasium
Builds partnerships with educators, employers, and vocational trainers to enhance career readiness
Develops workshops, track participant outcomes, and ensure equitable access across both centers
Monitor program performance metrics, including attendance, satisfaction, and impact; ensures center goals, objectives, policies, and procedures are followed and/or met
Prepare quarterly reports for leadership and stakeholders
Support grant writing and funding efforts by providing program data and success narratives
Track participant progress and ensure compliance with local, state, and federal guidelines
Evaluate program performance and recommend improvements to maintain relevance and effectiveness
Prepare budgets, monitor expenditures, and process contracts and vendor agreements
Solicit bids and prepare annual contracts for professional services and partnership agreements
Recruit and develop partnerships with agencies and community groups to address the needs of participants
Plan and execute joint events that rotate between centers to foster community cohesion
Maintain a safe and welcoming facility environment, resolving operational issues and overseeing maintenance needs
Perform other related duties as assigned
Qualification
Required
Requires a Bachelor's Degree in Social Work, Business, Public Administration, or related field with five years of progressively responsible experience in community programming, facility management, or youth development; or an equivalent combination of education and experience
Must possess and maintain a valid state driver's license with an acceptable driving history
Background investigation, including supervised drug screen, post offer/pre-employment medical screen; and verification of education, certifications, and licenses required prior to employment
Benefits
Health, dental and vision
Defined contribution plan (457b)
Life insurance
Wellness programs
Vacation
Sick leave
Paid holidays
Employee assistance program
Home buyers program
Tuition reimbursement
Paid Holiday
Paid Vacation
Paid Sick Leave
Defined Benefit Retirement Pension Plan
Protective Services Retirement Plan (select positions)
Deferred Compensation Retirement Plan
Retirement Seminars
PPO Medical Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Wellness Programs
Health & Wellness Incentives
Long Term Disability
Excellence and Service Recognition
Employee Development and In-Service Training
Educational Assistance Program
Uniform Allowance (select positions)
Employee Assistance Program
Discounts and Memberships
Employee Relations
Direct Deposit
Credit Union
Pretax Parking Deductions
Employer Assisted Home Purchase Program
Domestic Partnership Benefits
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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