UICGS / Bowhead Family of Companies · 1 day ago
Sr. Business Analyst
Washington, DC
Full-time
Onsite
Senior Level
5+ years expUICGS / Bowhead Family of Companies is seeking a Senior Business Analyst to support the Department of Housing and Urban Development (HUD). The role involves managing multiple projects, developing documentation, and collaborating within Agile teams to enhance service delivery and efficiency across HUD's various program offices.
Information Technology & Services
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Manage multiple concurrent activities across projects with minimal supervision, effectively prioritizing tasks and meeting deliverable timelines
Own and develop project documentation, including testing artifacts, user training materials, and release documentation
Support and coordinate Unit Testing and User Acceptance Testing (UAT), including test planning, execution support, and defect triage
Collaborate effectively within Agile/Scrum delivery teams, leading/contributing to backlog refinement, sprint planning, and continuous improvement efforts
Familiarity with conducting customer demonstrations on the ServiceNow platform
Familiarity with implementing solutions on the ServiceNow platform
Familiarity with JIRA or similar project/task management tool to track work, manage dependencies, and communicate status
Analyze data to identify trends, insights, and opportunities for process improvements
Demonstrate experience addressing customer and stakeholder challenges with minimal guidance
Demonstrate experience with organizational change management best practices and large-scale communications
Qualification
Required
BS/A in relevant field
Five (5+) years of business analysis experience
Prior working knowledge of ServiceNow
Ability to understand business processes and translate into technical specifications
Ability to work effectively with people at all levels of the organization
Scrum Certification required within 12 months of hire onto contract
Experience organizing and managing project teams or workstreams on large engagements
Demonstrated experience with organizational change management best practices and large-scale communications
Intermediate to advanced level skills in Microsoft Office software suite - Word, Excel, Outlook, PowerPoint
Possess ability to utilize Microsoft Office Suite; Word, Excel, PowerPoint, SharePoint
Must be able to lift up to 25 pounds
Must be able to stand and walk for prolonged amounts of time
Must be able to twist, bend, and squat periodically
Must be able to obtain a security clearance at the Public Trust level
US Citizenship is a requirement for admission to this location
Preferred
Familiarity with conducting customer demonstrations on the ServiceNow platform
Familiarity with implementing solutions on the ServiceNow platform
Familiarity with JIRA or similar project/task management tool to track work, manage dependencies, and communicate status
Analyze data to identify trends, insights, and opportunities for process improvements
Demonstrate experience addressing customer and stakeholder challenges with minimal guidance
Company
UICGS / Bowhead Family of Companies
UIC Government Services (UICGS).
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Mike Hundley
President
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