Client Success Manager jobs in United States
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Apex Systems · 4 hours ago

Client Success Manager

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. They are seeking a Client Success Manager who will drive the vision and execution of the Products & Services, ensuring products meet customer needs and align with strategic goals while building important business relationships with clients.

Human ResourcesInformation TechnologyRecruiting

Responsibilities

Lead discussion & calibration sessions to align on product request and expected output
Plan and execute on stakeholder product request by ensuring constant alignment of the objective
Assist, train and lead product rollout plan
Build important business relationships with clients
Understand customer needs and participate in brainstorming solutions
Promote the products created to support meeting company goals
Initiate, foster and cultivate business relationships

Qualification

Client relationship managementProduct managementStakeholder engagementCommunication skillsProblem-solving skills

Required

Drive the vision and execution of the Products & Services
Define, prioritize, and assess the work of the development team
Ensure that products meet customer needs and align with strategic goals
Monitor adherence and push reporting on progress to goals
Lead discussion & calibration sessions to align on product request and expected output
Plan and execute on stakeholder product request by ensuring constant alignment of the objective
Assist, train and lead product rollout plan
Build important business relationships with clients
Understand customer needs and participate in brainstorming solutions
Promote the products created to support meeting company goals
Initiate, foster and cultivate business relationships

Benefits

Medical
Dental
Vision
Life
Disability
Other insurance plans
ESPP (employee stock purchase program)
401K program
HSA (Health Savings Account on the HDHP plan)
SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions
Corporate discount savings program
Other discounts
On-demand training program
Access to certification prep
Library of technical and leadership courses/books/seminars
Certification discounts
Other perks to associations that include CompTIA and IIBA
Dedicated customer service team for our Consultants
Certified Career Coach

Company

Apex Systems

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Apex Systems, a division of On Assignment, provides organizations with IT staffing solutions to address gaps in their current workforce.

Funding

Current Stage
Late Stage

Leadership Team

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Roger Wahman
Chief Technology Officer - SVP
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Andrea Schiola
Global Head of Technology Partnerships, SVP, Principal
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Company data provided by crunchbase