Nivoda · 1 day ago
Business Development Manager - Supply Side | South Africa
NYC
Full-time
Hybrid
Mid, Senior Level
4+ years expNivoda is a global B2B diamond and gemstone marketplace that connects jewelry retailers with competitive, high-quality suppliers. The Supplier Business Development Manager will play a critical role in growing and managing the supplier base, focusing on building relationships, optimizing supplier performance, and ensuring alignment with market demand.
JewelryLogisticsMarketplacePrecious MetalsSupply Chain Management
Responsibilities
Identify and onboard high-quality suppliers that align with category standards
Conduct in-person and virtual meetings to communicate marketplace value propositions clearly and drive strong engagement with our platform
Build deep, consultative relationships with suppliers and serve as their day-to-day point of contact for growth, performance, and issue resolution
Proactively support supplier needs, escalating and coordinating internally with tech, operations, and customer support teams to ensure a seamless experience
Use data to assess supplier performance, identify growth opportunities, and provide actionable feedback on selection, pricing, availability, and quality metrics
Drive suppliers to meet revenue targets by optimizing product assortment, pricing strategies, and inventory levels. Promote express stock and fast-delivery initiatives to improve conversion and buyer satisfaction
Work closely with suppliers to maintain high-quality standards, proactively reducing return rates and customer complaints through ongoing quality monitoring and guidance
Partner closely with category management, product, operations, and product marketing teams to align on category objectives, supplier priorities, and buyer engagement initiatives
Support the development and delivery of training resources to help suppliers adopt best practices for product listing optimization, quality control, and performance improvement
Qualification
Required
4-7 years of experience in business development, sales, or account management, ideally within B2B marketplaces, wholesale, or e-commerce
Strong relationship builder with the confidence and credibility to manage senior supplier stakeholders in person
Data-driven mindset with the ability to translate insights into clear commercial actions
Customer-centric and quality-oriented, with a strong sense of ownership for supplier outcomes
Self-starter with a growth mindset and comfort operating autonomously in a field-based role
Preferred
Experience in B2B marketplaces, luxury goods, jewelry, or tech-enabled marketplaces
Familiarity with supply chain, wholesale, or inventory-led businesses
Proven track record of driving revenue growth through partner or supplier relationships
Benefits
Flexible working hours and a vibrant company culture
Remote work
Medical (United Healthcare), Dental, & Vision (Guardian Life) benefit
401K benefit (Guideline Inc)
Plenty of opportunities for growth and learning
Unlimited holiday allowance
Chance to join and contribute to a company during its exponential expansion phase
Company
Nivoda
Nivoda is a digital marketplace and supply chain for natural and lab-grown diamonds.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$92MKey Investors
NorthzoneAvenirHeadline
2024-11-21Series C· $51M
2024-05-06Series B· $30M
2023-05-16Series A· $11M
Leadership Team
Andre Woons
Co-founder & CIO
Recent News
Crunchbase News
2025-11-25
Tech Funding News
2025-10-01
The Independent
2025-09-18
Company data provided by crunchbase