Manager, Network & Telecom Services jobs in United States
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The Judge Group · 4 hours ago

Manager, Network & Telecom Services

The Judge Group is seeking an experienced Manager, Network & Telecom Services with a strong background in network and telecommunications engineering and people leadership. This role is responsible for the design, delivery, and operation of the enterprise network and voice infrastructure, ensuring stability and scalability while managing teams and vendor relationships.

E-LearningInformation TechnologyProfessional Services
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H1B Sponsor Likelynote
Hiring Manager
Chris Melissen
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Responsibilities

Lead, coach, and develop internal engineers, contractors, and offshore MSP teams
Drive accountability, technical excellence, and continuous improvement
Define goals, manage workload distribution, and oversee on-call processes
Support professional development and team performance management
Oversee design, implementation, and ongoing operations of enterprise network and telecom infrastructure
Ensure high availability, performance, and capacity through proactive monitoring and analytics
Provide technical oversight across routing, switching, wireless, SD-WAN, voice, and security services
Serve as the escalation point for major incidents and critical outages
Partner with Architecture and Security to define standards, roadmaps, and lifecycle strategies
Champion resiliency, automation, and failover initiatives across environments
Drive modernization efforts aligned with enterprise strategy
Lead network and telecom projects, ensuring adherence to scope, schedule, and budget
Collaborate with Project Management, Security, and Application teams
Govern change, incident, and problem management aligned with ITIL principles
Oversee root cause analysis (RCA) and remediation efforts
Manage MSPs, offshore partners, and carriers through structured governance and SLAs
Lead QBRs, performance reviews, and service improvement initiatives
Participate in RFPs and vendor selection processes
Partner with Procurement and Finance on renewals and cost optimization
Manage budgets, contracts, and vendor scorecards
Build business cases and ROI models for technology investments
Monitor and report KPIs (availability, MTTR, SLA compliance, cost optimization)
Ensure audit readiness, security compliance, and regulatory adherence
Routing & Switching, Wireless, SD-WAN, VoIP
Cisco, Palo Alto, Aruba, Infoblox, F5
Enterprise network operations in large, distributed environments

Qualification

Network EngineeringTelecommunications EngineeringPeople LeadershipVendor ManagementSD-WANVoIPRouting & SwitchingCloud ConnectivityITIL PrinciplesContinuous Improvement

Required

Strong background in both network and telecommunications engineering
Proven experience managing onshore and offshore teams
Hands-on technical expertise
Leadership and people management skills
Ability to oversee design, implementation, and ongoing operations of enterprise network and telecom infrastructure
Experience ensuring high availability, performance, and capacity through proactive monitoring and analytics
Technical oversight across routing, switching, wireless, SD-WAN, voice, and security services
Experience serving as the escalation point for major incidents and critical outages
Ability to partner with Architecture and Security to define standards, roadmaps, and lifecycle strategies
Experience driving modernization efforts aligned with enterprise strategy
Ability to lead network and telecom projects, ensuring adherence to scope, schedule, and budget
Collaboration with Project Management, Security, and Application teams
Governance of change, incident, and problem management aligned with ITIL principles
Experience overseeing root cause analysis (RCA) and remediation efforts
Management of MSPs, offshore partners, and carriers through structured governance and SLAs
Experience leading QBRs, performance reviews, and service improvement initiatives
Participation in RFPs and vendor selection processes
Ability to partner with Procurement and Finance on renewals and cost optimization
Management of budgets, contracts, and vendor scorecards
Ability to build business cases and ROI models for technology investments
Monitoring and reporting KPIs (availability, MTTR, SLA compliance, cost optimization)
Ensuring audit readiness, security compliance, and regulatory adherence
Experience with Routing & Switching, Wireless, SD-WAN, VoIP
Familiarity with Cisco, Palo Alto, Aruba, Infoblox, F5
Experience in enterprise network operations in large, distributed environments

Preferred

Experience working with Managed Service Providers (MSPs)
Vendor management
SLA governance
Participation in RFP processes

Company

The Judge Group

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Results through the Power of Experience.

H1B Sponsorship

The Judge Group has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (3)

Funding

Current Stage
Public Company
Total Funding
unknown
1997-02-14IPO

Leadership Team

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Charlton Monsanto
Executive Vice President of Integrated Services and Innovation
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Company data provided by crunchbase