AppleOne Employment Services · 3 hours ago
Call Center Representatve
Irving, TX
Full-time
Hybrid
Entry Level
$18.50/hr - $18.50/hr
1+ years expAppleOne Employment Services is seeking a Call Center Representative to join their team in Irving, TX. The role involves handling customer inquiries, resolving issues using various systems, and meeting performance metrics.
RecruitingStaffing Agency
Responsibilities
Handle inbound customer inquiries professionally and efficiently
Use multiple systems (up to 10) to research and resolve issues
Educate customers while providing accurate solutions
Document interactions and escalate issues as needed
Meet performance metrics and adhere to schedule/attendance guidelines
Qualification
Required
High school diploma or GED required
1+ year in customer support or related field
Strong verbal and written communication skills
Proficient in Microsoft Office; able to type 35+ WPM
Excellent problem-solving and multitasking abilities
Must live within commuting distance to Irving, TX
Minimum 1-year tenure at each of last 3 employers required
Preferred
college degree preferred
Experience in tax, banking, mortgage, or real estate a plus
Benefits
Major medical
Dental
Vision
401k
Statutory sick pay
Company
AppleOne Employment Services
A full-service employment company.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Julio Ramirez, CSP
Staffing Partner
Veronica Vasquez-Gomez (She/Her)
Recruiting Partner
Company data provided by crunchbase