Shamrock Roofing & Construction · 3 hours ago
Chief Operating Officer (COO)
Shamrock Roofing & Construction is a fast-growing, multi-branch residential roofing and exterior services company headquartered in Kansas City. They are seeking a seasoned Chief Operating Officer (COO) to oversee operational performance, drive growth, and ensure consistency across branches while partnering closely with various leadership teams.
Construction
Responsibilities
Own P&L performance across all branches; drive revenue growth, margin improvement, and cost discipline
Standardize operating procedures, KPIs, and performance rhythms across markets
Ensure operational consistency while allowing for local market execution
Ability to diagnose operational bottlenecks and implement, efficient, scalable solutions
Lead and develop leaders across all lines of business
Lead and develop Branch Managers, Production Managers, and Field Leadership
Improve job cycle times, quality control, customer experience, and warranty performance
Oversee vendor relationships, material logistics, and production scheduling
Partner with National Sales leadership to improve close rates, pipeline velocity, and sales rep productivity
Ensure seamless handoff from sales to production, and through all cycles of a project
Align incentives, accountability, and performance management
Partner with Recruiting to ensure consistent hiring of sales, production, back office and management talent
Implement training systems for onboarding, leadership development, and performance improvement
Build bench strength for future expansion
Implement scalable systems, dashboards, and reporting (CRM, production tools, financial visibility)
Drive operational cadence: weekly scorecards, branch reviews, and quarterly planning
Prepare the organization for future scale, M&A integration, or private equity readiness
Act as the CEO’s operational right hand—owning execution while the CEO focuses on vision, strategy, and growth
Serve as a culture carrier and standard-setter across the organization
Qualification
Required
10+ years of senior operations leadership in residential services, construction, roofing, or home services
Proven experience scaling multi-branch or multi-market operations
Strong ability to lead, mentor, and build high-performing teams
Strong financial acumen with demonstrated P&L ownership
The capacity to lead a company through change, market shifts, or organizational restructuring
Exceptional leadership, communication, and accountability skills
Data-driven decision maker with hands-on execution mindset
Willingness to travel regularly to branch locations
Must pass a full background check
Must complete a skills assessment as part of the later hiring process
Must complete a One Way Video (recording self answering some screening questions, a way for the hiring team to get to know you before meeting with you) after applying. You will receive a link from Spark Hire Recruit, please check email inbox or spam
Preferred
Masters degree - preferred
Certifications (not required but preferred) - PMP, Six Sigma, etc
Benefits
Medical/Dental/Vision Insurance after 30 days of employment
PTO accrual after 30 Days of employment
401K after 6 months of employment
Company
Shamrock Roofing & Construction
Shamrock Roofing & Construction specializes in all exteriors and has capabilities for all construction projects large and small.
Funding
Current Stage
Growth StageRecent News
2025-10-09
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