Goodwill of the Finger Lakes · 5 hours ago
Assistant Team Leader
406 Webster - 50 Webster Commons Blvd, Webster, NY, US
Full-time
Onsite
Entry, Mid Level
$22.50/hr - $22.50/hr
1+ years expGoodwill of the Finger Lakes is a nonprofit organization that focuses on providing job training and employment opportunities. The Assistant Team Leader is responsible for supporting the Store Team Leader in managing production and merchandising of donations, ensuring safety and standards are maintained, and training new employees.
Non Profit
Responsibilities
Manages production and merchandising of assigned departments
Consistently meets or exceeds daily, weekly, and monthly production goals for assigned operation
Understands the production process and works to develop efficiencies or continuous improvements in coordination with Store Team Leader
Communicates production goals and ensures team members understand the relationship between store sales and Goodwill’s mission
Motivates team members to achieve goals
Performs the duties of team members as staffing needs arise
Trains new employees within operation on processes and procedures and follows through on additional training/retraining as needed
Monitors the levels of merchandise on the floor and adjusts production goals and pull process as necessary
Provides input for employee scheduling and properly record hours worked for assigned operation
Develops merchandise displays in coordination with Store Team Leader for assigned departments:
Ensures the proper maintenance of merchandise displays
Keeps racks and fixtures set to standards
Maintains proper security of all company assets
Acts as Safety Ambassador for assigned location, adhering to Safety Ambassador expectations
Assists the Store Team Leader with store employee meetings as necessary for employees in assigned operation
Serves as Leader on Duty as dictated by schedule:
Ensures safe work practices are followed at all times
Ensures the facility is neat, clean, and organized to prevent injury or accident
Ensures employees, volunteers, community service personnel and others use safe work methods at all times
Assists with supervising the daily cash drawer balances and deposits of store receipts:
Assists with monitoring the operation of the cash registers to ensure the proper accountability of all transactions
Balances cash and deposits store receipts as required
Assists with the transmission of all required reports
Assists with the supervision of all employees
Reviews customer concerns and resolves appropriately
Maintains interior and exterior of store in a neat, clean, organized manner (including but not limited to vacuuming, dusting, cleaning bathrooms, mopping floor)
Assists in ensuring that store equipment is kept in proper working order. Promptly notifies Facilities Department or Warehouse of defects, or Information Technology of problems relating to the computer systems and e-mail
Contributes to the effectiveness of the store by performing all other tasks as assigned
Directly supervises store team members, volunteers and community service personnel in assigned operation in accordance with the organization's policies and applicable laws
Responsibilities include providing input for hiring and training new employees; planning, assigning and directing work; providing input for annual performance appraisal; rewarding and disciplining employees in coordination with Store Team Leader; addressing complaints and resolving problems as it relates to assigned operation
Qualification
Required
High school diploma or GED required
Minimum of one year retail experience with at least six months supervisory experience
Ability to read and understand documents such as receipts, time cards, policy manuals
Ability to write routine reports
Ability to speak effectively and communicate clearly to other employees and customers
Ability to calculate figures such as discounts, percentages, interest and sales volumes
Must be proficient in Microsoft office programs such as Word, Excel and Outlook
Must have open and flexible availability, and be willing to work evenings and weekends
Preferred
Associate's degree preferred
Company
Goodwill of the Finger Lakes
Goodwill of the Finger Lakes is a not-for-profit organization committed to making a positive impact.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Rochester Women’s Giving Circle
2024-06-07Grant
Leadership Team
Janice M. H.
Chief People and Culture Officer
Recent News
Rochester Business Journal
2025-11-07
Rochester Business Journal
2025-07-22
Rochester Business Journal
2025-06-26
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