Allied Universal · 1 week ago
Security Officer - Flex Dispatch Agent
US-AL-Montgomery
Full-time
Onsite
Entry, Mid Level
$17.50/hr - $17.50/hr
2+ years expAllied Universal, North America’s leading security and facility services company, is seeking a Security Officer - Flex Dispatch Agent in Montgomery, AL. In this role, you will monitor and patrol assigned areas, respond to incidents, and provide exceptional customer service while safeguarding clients in various industries.
Cyber SecurityInformation TechnologySecuritySoftware
Responsibilities
Monitor and respond to incoming calls, alarms, and/or radio communications from the commercial real estate location, following established protocols
Dispatch security-related personnel to incidents and critical situations in a calm, problem-solving manner
Document and report all incidents, activities, and dispatches according to site-specific policies and procedures
Maintain detailed logs of all communications and activities during the shift
Provide customer service by assisting tenants, visitors, and staff with security-related inquiries and information
Coordinate with emergency responders and/or law enforcement as needed, following site-specific guidelines
Support Allied Universal team members by relaying important information and updates regarding ongoing incidents or concerns at the location
Adhere to all site-specific policies, procedures, and post orders while performing dispatch duties
Qualification
Required
At least 2 years of security-related experience is required
Applicants must be at least 21 years of age
A valid driver's license is required in accordance with Allied Universal driver policy requirements
Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles
Possess a high school diploma or equivalent
As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws
Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws
As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
A valid driver's license will be required for driving positions only
Preferred
Be comfortable using a computer or tablet
Customer service experience
Benefits
Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
Career Growth: Get paid training and access to career growth opportunities.
Financial Benefits: Participate in our retirement savings plan to invest in your future.
Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
Company
Allied Universal
Allied Universal is a security and facility services company that provides tailored security solutions and smart technology.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$9BKey Investors
Warburg PincusLa Caisse
2019-12-13Acquired
2019-09-01Private Equity· $9B
2019-02-21Private Equity
Leadership Team
Stephen Jones
Global Chairman and Chief Executive Officer
Jack Schenk
Regional Vice President - Midwest
Recent News
2025-12-10
Company data provided by crunchbase