ALONJA Enterprises LLC · 1 month ago
Customer Support Specialist 2
ALONJA Enterprises LLC is seeking a Customer Support Specialist to join their team. The role involves handling inbound and outbound customer service calls, providing assistance, and ensuring customer satisfaction while meeting performance targets for advancement opportunities.
Staffing & Recruiting
Responsibilities
Handle inbound and outbound customer service calls
Provide clear, helpful, and professional assistance
Enter customer data accurately into our database
Follow up with customers to ensure satisfaction
Meet performance targets for advancement opportunities
Qualification
Required
High school diploma or equivalent
Excellent verbal communication skills
Reliable internet connection and quiet work environment
Proficiency with Microsoft Office and general computer use
Flexible schedule availability, including evenings/weekends
Windows 11 desktop or laptop
Minimum 16 GB RAM
No Chromebooks or Apple devices
Preferred
Dual monitors recommended (not required at application)
USB noise-canceling headset (not required at application)
Hardwired internet connection (not required at application)
Benefits
Fully remote position – work from home office
Flexible self-scheduling
Advancement opportunities based on performance
Supportive team environment