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Sigmaways Inc · 17 hours ago

Technical Business Analyst - ServiceNow

San Francisco Bay Area

Contract

Hybrid

Senior Level

5+ years exp

Sigmaways Inc is seeking a Technical Business Analyst - ServiceNow to analyze business processes and identify automation opportunities. The role involves collaborating with various stakeholders to design and implement solutions that enhance efficiency and scalability.

ConsultingDigital MarketingInformation TechnologySoftware

Diversity & Inclusion

No H1B

U.S. Citizen Only

Responsibilities

Analyze business processes to identify automation opportunities

Gather and document requirements in collaboration with stakeholders

Design, configure, and implement ServiceNow workflows

Partner with developers to deliver automation solutions

Conduct testing, validation, and end-user training

Monitor and report on automated process performance

Work with Product Owners to translate customer requirements into product features and stories

Qualification

ServiceNowBusiness process modelingMicrosoft Power AutomateCloud technologiesData lifecycle managementAnalytical skillsJavaScriptPythonServiceNow certificationsProblem solvingCommunication skillsCollaborative mindset

Required

Bachelor's degree or equivalent experience

At least 5 years of experience as a Business Systems Analyst with ability to design, create, and manage workflows in ServiceNow

Track record of identifying and automating manual processes

Skilled at translating customer requirements into product features and user stories

Proficient with ServiceNow platform and tools experience using Microsoft Power Automate

Experience in business process modeling and documentation

Familiarity with cloud technologies, AWS services, and cloud data security

Solid understanding of data lifecycle management, data mesh, governance, cataloging, movement, AI/analytics, visualization, and reporting

Excellent analytical, problem solving, and communication skills

Collaborative mindset with experience working in agile, team-oriented environments

Preferred

ServiceNow or related certifications preferred

Knowledge of scripting/programming in JavaScript, Python is a plus

Company

Sigmaways Inc

We are one of the region's fastest-growing, multi-award-winning full-lifecycle product engineering service providers.

Founded in 2006

Fremont, California, USA

51-200 employees

https://www.sigmaways.com/

Funding

Current Stage

Growth Stage

Leadership Team

Prakash Sadasivam

CEO

RAJEEV VERMA

Managing Partner

Recent News

Nasdaq

HeartCore’s Subsidiary Sigmaways Signs Binding MOU with Actiquest

2024-01-06

GlobeNewswire News Room

HeartCore’s Subsidiary Sigmaways Engages with Heart-Tech Health and Coherent Health

2023-11-09

Company data provided by crunchbase