University of Michigan Health-West · 12 hours ago
Clinical Secretary - Ortho Trauma Med-Surg * Evenings - 24hrs/wk
University of Michigan Health-West is seeking a Clinical Secretary I who will serve as the focal communication point in the department. The role involves managing clerical and receptionist activities, monitoring cardiac telemetry screens, and ensuring efficient patient information coordination.
Hospital & Health Care
Responsibilities
MEDICAL RECORD—Maintain the integrity of each patient’s medical record. This responsibility includes assembling the paper components of the medical record upon admission, which includes scanning appropriate documentation into the electronic medical record, print necessary patient identification (i.e. labels, wristbands, stickers, etc…); keeping the chart in the appropriate, functional order as prescribed by hospital and department policy; filing diagnostic reports in the chart; witnessing consent forms; monitoring the location of charts at all times
COMMUNICATION—communicating orders and information to other departments via the appropriate method (phone, fax, pneumatic tube system, computer message); scheduling procedures with outside agencies; initiating appropriate forms for admission, discharge, transfer and consultation for use by other healthcare team members; placing orders for special equipment and supplies; processing charges and credits for ordered supplies and equipment; and continually reviewing unprocessed orders
PATIENT INFORMATION COORDINATION—Maintain current patient information to facilitate efficient and safe patient care delivery. This responsibility includes updating communication boards and/or log books about patient location, test results, admission, discharge, transfer, scheduled procedures, etc.; updating patient information in the computer system; collaborate with admissions, discharges and transfers with all other appropriate departments; and scheduling procedures and transfers with outside agencies, coordinating clinical needs as required
RECEPTIONIST—Assist internal and external customers who enter or call the department. This responsibility includes greeting and directing patients, visitors and hospital personnel; receiving phone calls and directing them appropriately; answering patient call lights and directing the requests appropriately; facilitate the communication regarding patient care activities and patient location, and providing information and direction regarding the same; refering requests from patients and family members to nursing staff or other appropriate personnel; facilitate communication coordinator during emergency situations, STAT requests and orders; and communicating messages and patient care information to the appropriate people. Demonstrate expertise in all communication venues, including phone, computer, pagers, vocera, patient call system, bed management system, copier, and fax and pneumatic tube system
WORK STATION—Maintain a clean, safe and efficient workstation for all members of the healthcare team to facilitate flow of patient care activities; maintaining adequate quantities of forms, supplies, and equipment; and maintaining equipment in the proper working order
MISCELLANEOUS
Perform other tasks as assigned by the Registered Nurse in charge to facilitate department efficiency
Participate on department or hospital committees as requested
Attend and participate in inservices and meetings related to job description
Demonstrate flexibility in staffing patterns and resolution of staffing conflicts
Participate in temporary assignment measures, including floating to other departments and working various shifts
Qualification
Required
High School diploma or equivalent - required
Understanding and proficient use of medical terminology - required
Data entry/ typing skills - required
Ability to operate DOS and Windows based computer software -required
Exemplary customer service and communication skills - required
Preferred
Exemplary organizational skills
Ability to multi task
Company
University of Michigan Health-West
University of Michigan Health-West is a nonprofit multispecialty medical provider that is relentlessly advancing health to serve West Michigan as part of the state’s top-ranked health system.
H1B Sponsorship
University of Michigan Health-West has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
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Trends of Total Sponsorships
2025 (2)
2024 (3)
2023 (2)
2022 (1)
2020 (3)
Funding
Current Stage
Late StageLeadership Team
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