SYSTEMTEC · 18 hours ago
Information Technology Operations Project Manager
SYSTEMTEC is seeking an experienced IT Operations Project Manager in Columbia, SC. In this position, you will lead teams that support business-critical systems and will direct/manage the implementation and administration/support of project collaboration products.
Responsibilities
Oversee and perform systems administration and support activities for multiple internal teams that perform production support, help desk, interface, support, and operational activities
Identify and mitigate operational issues and ensure decisions and actions are well-documented
Handle internal and external escalations and requests and ensures they are satisfactorily resolved, communicating issues and outcomes to appropriate personnel
Ensure work is assigned appropriately and escalations are resolved in a timely and effective manner
Qualification
Required
Applicants must be authorized to work for any employer in the U.S. We are unable to provide sponsorship or work with Third-Party agencies
Must have at least 3 years of experience managing system operations and or administrative functions
Experience working with ticketing systems and managing help desk teams
Excellent interpersonal skills
Ability to be ONSITE at least 3 days/week in Columbia, SC
Benefits
Paid OT
PTO
Holidays
Health
Dental
Disability
Life coverage
401K
Tuition reimbursement
More