Rogers Behavioral Health · 15 hours ago
Reception Part Time
West Allis, WI
Part-time
Onsite
New Grad, Entry Level
0+ years expRogers Behavioral Health is seeking a part-time Receptionist who plays a vital role in welcoming visitors, patients, and staff while managing communication and administrative tasks. The receptionist ensures a smooth experience for patients and staff, supports various functions, and maintains safety and efficiency in the lobby area.
Addiction TreatmentHealth CareHealth DiagnosticsMedicalMental Health
Responsibilities
Proactively welcome patients, families, staff, and guests in an open, receptive, kind and solution-oriented way. Actively engage with visitors as they are entering, sitting in, and leaving the lobby/site
Receive, screen, and direct calls appropriately, while maintaining confidentiality of patient and staff information ensuring a smooth handoff
Must be willing to periodically work at other Rogers Behavioral Health locations if occasional staffing needs arise
Greet and manage visitor and patient arrivals ensuring there is a customer focused handoff
Monitors the lobby for safety; wait times; behavioral/clinical concerns etc. Escalates concerns, requesting appropriate resources, in a time sensitive manner
Ensures coverage of the lobby during open hours
Coordinate requests for information and services as appropriate. Facilitate communication between departments and staff as needed. Make announcements using the overhead paging system/Relay Pros as directed and according to policy
Assist with the hospital’s emergency code situations as directed, including emergency paging
Provide Miscellaneous Services At The Reception Desk
Monitor sign-out of hospital vehicles according to policy
Sell meal tickets and other items, as directed
Balance petty cash
Secure patient valuables according to policy
Log parcels for shipping, as directed
Maintain the key log and
Provide other services, as directed
Train new and fill in staff on role purpose, job duties and expectations of role as assigned
Perform administrative duties as requested by leadership, i.e. scanning, ordering of supplies
On occasion, may complete or support belongings checks and/or patient registration
Other duties as assigned
Qualification
Required
High school diploma or GED required
Six (6) months of clerical or business training or receptionist experience, or equivalent, is required
Benefits
Health, dental, and vision insurance coverage for you and your family
401(k) retirement plan
Employee share program
Life/disability insurance
Flex spending accounts
Tuition reimbursement
Health and wellness program
Employee assistance program (EAP)
Company
Rogers Behavioral Health
Rogers Behavioral Health is a health care firm that offers effective mental health and addiction treatment for children, teens and adults.
1001-5000 employees
H1B Sponsorship
Rogers Behavioral Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (4)
2023 (2)
2022 (1)
2021 (5)
2020 (3)
Funding
Current Stage
Late StageLeadership Team
Chris Jagoditz
Chief Financial Officer
Terri Schultz
VP of Patient Care/CNO
Recent News
Milwaukee Business Journal
2024-01-30
Milwaukee Business Journal
2023-09-19
Business Journals
2023-06-12
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