ALONJA Enterprises LLC · 1 month ago
Customer Support Specialist 3
ALONJA Enterprises LLC is seeking a Customer Support Specialist 3 to join their team. The role involves answering inbound calls, assisting customers with their inquiries, and ensuring customer satisfaction while working remotely.
Staffing & Recruiting
Responsibilities
Answer inbound calls and make follow-up outbound calls
Help customers with questions, concerns, and support
Accurately input customer information into our system
Follow up with care to ensure customer satisfaction when needed
Consistently meet performance goals for growth potential
Qualification
Required
High school diploma or equivalent
Excellent verbal communication skills
A quiet, organized workspace and reliable internet
Proficiency with Windows and general computer use
Flexible schedule availability, including evenings/weekends (set your own schedule)
Windows 11 desktop or laptop
Minimum 16 GB RAM
No Chromebooks or Apple devices
Preferred
Dual monitors recommended (not required at application)
USB noise-canceling headset (not required at application)
Hardwired internet connection (not required at application)
Benefits
Work remotely and skip the commute
Set your own schedule
Performance-based pay increases
Join a positive, supportive virtual team