Florida Community Health Centers, Inc. · 4 months ago
Document Indexing Specialist
Florida Community Health Centers, Inc. (FCHC) is a health care leader in Florida, providing comprehensive primary and specialty health care services. They are seeking a detail-oriented Document Indexing Specialist to support the team in indexing faxed documents within ProviderFlow and Epic systems, ensuring accurate processing and storage of documents in electronic health records.
Health CareHospitalMedicalNon Profit
Responsibilities
Review and process incoming faxed documents, ensuring they are correctly imaged and indexed into the Epic system
Accurately enter patient demographics and accurately index faxed documents, ensuring they are categorized appropriately (e.g., lab results, patient correspondence, insurance documents) for easy retrieval
Verify the accuracy and completeness of documents before they are uploaded to Epic, ensuring there are no discrepancies or missing information
Work with the clinical teams to ensure all documents are indexed correctly and meet healthcare regulations (e.g., HIPAA compliance)
Ensure faxed documents are properly linked to patient records in Epic, ensuring no documents are misplaced or lost
Attach lab, imaging and consultation documents to the appropriate order
Ensure timely processing of faxed documents to minimize delays in patient care
Respond to requests for faxed documents by retrieving them from the ProviderFlow system and providing them in a timely manner
Resolve any issues related to faxed documents, including missing or incorrectly indexed documents, and escalate to supervisor as needed
Handle all patient information with confidentiality and in accordance with HIPAA guidelines
Qualification
Required
Strong attention to detail with the ability to maintain accuracy in fast-paced environments
Familiarity with healthcare systems, especially ProviderFlow and Epic
Knowledge of document management best practices and indexing principles
Understanding of healthcare regulations, including HIPAA compliance
Proficiency with basic office software (e.g., Microsoft Office Suite)
Excellent communication and organizational skills
Knowledge of medical terminology and clinical documents
Ability to handle sensitive patient information with confidentiality and discretion
Company
Florida Community Health Centers, Inc.
Community Health Center providing accessible, cost-effective, high-quality, comprehensive primary and specialty health care to all persons in our communities – through a network of Centers surrounding Lake Okeechobee and across Florida’s Treasure Coast.