IES Communications · 2 months ago
Quality and training supervisor - Telecomm, LSS, Security
Chandler, AZ, US
Full-time
Onsite
Senior Level
5+ years expIES Communications, LLC is a leading provider of design, build, and maintenance services. The Quality Supervisor oversees a team of Quality Training Specialists to ensure adherence to training and quality standards while continuously seeking improvements in efficiency and waste reduction.
Information and Communications Technology (ICT)Information ServicesInformation Technology
Responsibilities
Work closely with Quality Manager to establish company's quality procedures, standards and specifications for all business units
Define and train quality procedures to team and operations staff
Review reports done by team to ensure customer requirements are met
Ensure that manufacturers’ specifications are met
Proactively look for ways to reduce waste and increase efficiency
Set up and maintain controls and documentation procedures
Monitor performance by gathering relevant data and producing data and recommendations
Make suggestions for changes and improvements and how to implement them
Use relevant quality tools to make sure managers and other staff understand how to improve the business
Monitor team to confirm we are working as effectively as possible
Be a customer advocate
Mentor team members to achieve goals; professional and personal
Other duties as assigned
Qualification
Required
Must have Telecomm, LSS and Security systems experience
High School diploma or equivalent
Must have a minimum of three (3) years training experience or related role
Must have a minimum of five (5) years project management experience in telecommunications, electrical or a related technical or construction field
Must have demonstrated knowledge of job costing, job planning, quality management, safety training and contract administration
Must have working knowledge of arithmetic, algebra, geometry and their applications
Skilled in numerical and statistical analysis
Must be able to organize and plan your work and work of others
Must be proficient with Microsoft Office (Word, Excel, PowerPoint and MS Project)
Must meet Company minimum driving standards
Must have BICSI Technician certification
Must be able to lead and work as part of a team
Ability to determine the kind of tools and equipment needed to do a job
Possess good knowledge of arithmetic, algebra, geometry and their application
Regular attendance is mandatory
Preferred
Prefer BICSI trainer certification
Working knowledge of instructional design and adult learning theory practice preferred
Working knowledge of construction process (bid process, project management, delegation, financial etc.)
Benefits
Full Benefits
PTO
401K (4% match)
Company
IES Communications
IES Communications is a provider of communications technology, systems, and services.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Nicholas Palazzolo
Project Manager, FDC Operations
Recent News
Columbia West
2025-10-11
Company data provided by crunchbase