Casa Cipriani New York · 1 day ago
Director of Sales
New York, NY
Full-time
Onsite
Director/Executive
$140K/yr - $160K/yr
8+ years expCasa Cipriani is a luxury hotel and private members club located in New York City. The Director of Sales will lead the sales strategy for luxury segments, focusing on revenue growth, market penetration, and client relationships while acting as a brand ambassador for the hotel.
Hospitality
Hiring Manager
Oksana Shur
Responsibilities
Own and direct multi-segment sales strategy to achieve and exceed annual revenue targets
Lead proactive sales initiatives including site inspections, client entertainment, sales missions, trade shows, and global market visits, representing Casa Cipriani at the highest professional level
Develop and execute quarterly and annual action plans, aligning commercial strategy with market conditions, demand trends, and revenue forecasts
Serve as a subject-matter expert in the ultra-luxury suite market, demonstrating deep knowledge of high-rated accommodations, VIP expectations, and bespoke client servicing
Maintain exceptional discretion and confidentiality while navigating high-profile clientele across finance, entertainment, fashion, and private membership sectors
Actively network within the luxury, hospitality, and business communities to maintain high brand visibility and cultivate long-term relationships
Partner closely with Revenue Management to analyze performance using Agency360, Demand360, and business intelligence tools, optimizing ROI and account production
Ensure all sales activities, account profiles, reporting, and pipeline data are meticulously maintained within Delphi.fdc and CRM systems
Communicate market intelligence, client feedback, and strategic recommendations to executive leadership, contributing to broader commercial decision-making
Manage and convert all group inquiries, ensuring proposals are delivered within 24 hours in collaboration with Revenue
Oversee ballroom and Presidential Suite group bookings, positioning premium inventory strategically
Prepare, issue, and negotiate group contracts; ensure timely collection of deposits and final payments
Create and oversee Group Resumes for all contracted groups (8+ peak rooms)
Proactively source and develop new corporate negotiated accounts using Hoteligence and Demand360
Lead targeted solicitation within the Financial District and adjacent corporate corridors
Partner with Membership to uncover and convert corporate opportunities
Ensure seamless account setup across Delphi, GDS, Opera, and distribution systems
Establish and deepen relationships with major entertainment agencies and studios (e.g., TAG, Ascot, Altour)
Expand West Coast studio and production relationships to increase entertainment room night production
Track and capitalize on major award shows, fashion weeks, concerts, and cultural events to grow market share
Manage and grow relationships within Virtuoso, Internova GTC, Signature, Serandipians, Ensemble, and Travel Edge
Conduct agency office visits, presentations, site tours, and curated client entertainment
Partner with agency leadership and top-producing advisors to drive incremental production
Collaborate closely with the Global Director of Sales & Marketing to execute quarterly consortia action plans
Qualification
Required
8+ years of luxury hotel sales experience, with senior responsibility for multi-segment revenue
Proven success within ultra-luxury or independent hotel environments strongly preferred
Established local and national client network within luxury, corporate, and entertainment sectors
Demonstrated ability to operate at both a strategic leadership level and hands on execution level
Strong business and financial acumen
Exceptional interpersonal and executive presence
Advanced negotiation and relationship management skills
Ability to prioritize, organize, and execute in a fast-paced luxury environment
Discretion, professionalism, and sound judgment
Delphi.fdc (Salesforce)
Opera Cloud
Alliants
Microsoft Office Suite
Hoteligence / Demand360
Ability to stand, walk, and move around for extended periods, particularly during client meetings, presentations, and networking events
Lift and carry promotional materials, sales collateral, and equipment weighing up to 40 pounds, as needed for presentations and demonstrations
Visual acuity and depth perception to read and interpret documents, analyze data, and navigate sales materials effectively
Ability to adapt to various work environments, including office settings, client sites, and remote locations, while maintaining focus and productivity
Flexibility to work occasional evenings, weekends, and holidays as needed to accommodate client schedules and business demands
Company
Casa Cipriani New York
Casa Cipriani is a true private members club in the modern sense, bringing together an eclectic community of those who enjoy life’s simple pleasures.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase