NEOGOV · 13 hours ago
Advisor/Case Manager (Title II Grant)
Main Campus - Toms River, NJ
Full-time
Onsite
Entry, Mid Level
$47K/yr - $53K/yr
2+ years expNEOGOV is seeking an Advisor/Case Manager to provide advising services and case management to adult students. The role involves assisting with registration, maintaining confidential records, and supporting students in their transition to the workforce or post-secondary education.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Advises students about appropriate class placements, goal identification, and assessments; and strives to provide guidance on campus and external support services geared to accommodate individual student barriers to learning and ensures that all guidelines are met for students with special needs
Provides holistic advising for students, guiding students throughout their time at the College; assists students in exploring options, setting goals, and creating a plan to achieve desired outcomes; communicates proactively with students throughout all phases of the student experience
Maintains confidential class and student records for the College and ensures they remain secure; assists with student registration and career readiness activities
Documents case notes for students requiring planned case conferencing and management activities; maintains correspondence with various human service agencies and refers students to appropriate community resources
Collects, inputs, and analyzes literacy data for the Program to include student registrations and reports on progress; prepares and submits student recruitment and retention reports; tracks, monitors and collaborates with instructors in the assessment of student progress and the delivery of post-test requirements/needs
Assists with the delivery of student orientation sessions for all Basic Skills programs; participates in the delivery of instructor and professional development training as necessary; participates in seminars, committees and training sessions to keep abreast of policy changes and their impact on local programs
Performs semester closeout activities to include tabulation of student contact hours, grading out classes, etc.; monitors and assesses instructional time recorded on the class rosters; conducts internal audits of class files to verify completeness and accuracy
Participates in the implementation of retention strategies and reporting
Connects students with appropriate support services such as, advising and wrap-around services, such as case management, childcare, transportation support, life skills and employment assistance to AE/ELA students
Performs other related duties as assigned
Qualification
Required
Bachelor's Degree
Two years of directly related experience in a student services, teaching or counselling area of an educational environment that required excellent interpersonal and student service skills
Ability to serve as a team/project leader and/or assist with the supervision of others
Experience preparing workshops and giving presentations to adult learners in-person and virtually
Demonstrated proficiency in the use of Microsoft Office Suite and the ability to create standard documents and reports and well as prior database experience
Ability to meet flexible work schedule requirements that include evening and weekend hours in accordance with departmental needs
Preferred
One or more years of experience advising students for adult education, ESL, and literacy
Bilingual in Spanish
Experience with the following systems: Elevate, LACES, Colleague, Canvas
Benefits
Personal Time Off
Vacation: Twenty-five (25) Days
Sick: Thirteen (13) Days
Holidays: Fifteen (15) College Recognized Holidays
Pension Benefits
Health Benefits
Medical: OCC offers its employees several health insurance options through the NJ State Health Benefit Program as a local education employer. Coverage is effective after a 2-month wait period. All employees are required to contribute to the cost of their health benefits under Chapter 78, P.L. 2011.
Dental: The College offers dental insurance through Horizon Dental with three plan options. All single coverage levels are at no cost to the employee.
Flexible Spending Accounts
Tuition Reimbursement/Waiver
Employee Assistance Program
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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