Midwest Groundcovers · 5 hours ago
Wholesale Yard Intern
Midwest Groundcovers is a leader in the Green Industry, specializing in wholesale plants in the Midwest. The Wholesale Yard Intern will provide excellent customer service, assist in various sales and horticultural tasks, and develop skills in business processes.
Responsibilities
Provide excellent customer service to all customers and develop customer relationships
Answer customer questions about plants, yard layout, customer accounts, etc
Assist with processing customer orders, loading vehicles, etc
Address any customer complaints tactfully and promptly; inform the supervisor
Communicate any customer plant requests or compliments to the supervisor
Understand, apply, and effectively communicate the company’s customer service policies
Actively sell UPICK inventories - both MG & MT - and offer samples in accordance with company policy
Become proficient in order entry and the charge card system
Understand how to read UPICK Inventory
Process orders and collect payment in the UPICK Yard
Assist with the opening and closing processes and follow all cash handling procedures
Watering/irrigation
Weeding and re-burlapping trees/shrubs
Deadheading/pruning
Other basic horticultural practices
Removing dead/declining plants and following loss procedures
Keep the UPICK Yard clean and organized
Confirm counts on transfer orders
Unload/label plants as they arrive on transfers; use the tree loader to unload B&B material
Space pots to allow for plant growth, customer access, and an organized appearance
Arrange CC carts so they are accessible and attractive
Post/update signage as needed
Ensure that cages/carts are removed from UPICK promptly
Clean up trash, recycle containers, etc
Assist in the coordination and production of in-house events targeted at UPICK customers
Assist in other departments with tasks as needed
Assist order holding with loading wholesale customer vehicles
Qualification
Required
Currently enrolled in, or recently graduated from, an Associate's or Bachelor's program in a related field of study
Ability to work in various weather conditions
Ability to lift 25 lbs
Strong commitment to customer service and teamwork
Excellent problem-solving skills with a positive, action-oriented attitude
Strong organizational skills with attention to follow-up
Strong written and verbal skills; some Spanish is desired
Benefits
Paid holidays
Employee discounts