ECLARO · 17 hours ago
Program Coordinator
Chicago, IL
Contract
Onsite
New Grad, Entry Level
$36/hr - $36/hrECLARO is a leading provider of healthcare workforce software and solutions, currently seeking a Program Coordinator. The role involves responding to Hotline and Warmline calls, triaging medical consultation needs, and maintaining relationships with community agencies while providing education on HIV and syphilis testing.
Staffing & Recruiting
Responsibilities
Operates as initial responder for Hotline and Warmline calls. Fulfills on-call responsibility by carrying mobile phone during business hours
Triages all calls determining medical consultation needs and providing referrals to medical care and case management
Obtains accurate medical histories to ensure all appropriate medical recommendations are provided to outside institutions consulting with the Hotline and Warmline
Conducts follow-up of all perinatal HIV calls including verification of medical treatment and linkages to prenatal and postpartum care
Responds to calls pertaining to questions about perinatal HIV and perinatal syphilis testing laws and reporting requirements in Illinois
Provides appropriate documentation of activities for all Hotline and Warmline calls
Enters up-to-date information in program database for all Hotline and Warmline calls
Collects longitudinal follow-up data on Hotline calls up to 6 months postpartum
Maintains annual updates of statewide resources for medical care and case management for pregnant people with HIV and syphilis for every county in Illinois
Ensures annual updates to inventory of HIV and syphilis testing pathway information
Provides education and / or educational materials about HIV, syphilis, obstetrics, and other issues as identified or desired to community partners and contacts
Fosters medical and social service relationships for the Hotline and Warmline and maintains collaborative relationships with community agencies and individuals throughout the state of Illinois
Supports the planning and organization of annual perinatal HIV and syphilis meetings
Develops monthly on-call schedules and yearly coverage schedules for program team
Qualification
Required
Bachelor's Degree
Motivated and compassionate with the ability to self-direct work and take initiative
Excellent organizational skills
Written / verbal communication and computer skills
Strong knowledge of Microsoft Word, Excel and PowerPoint
Preferred
Bachelor's Degree in Public Health or Social Work
Previous HIV / syphilis, public health, maternal child health, social work, hospital-based or community-based experience
Benefits
401k Retirement Savings Plan administered by Merrill Lynch
Commuter Check Pretax Commuter Benefits
Eligibility to purchase Medical, Dental & Vision Insurance through ECLARO
Company
ECLARO
ECLARO is an award-winning professional services firm headquartered in New York City and operating in the U.S., Canada and the Philippines.
Founded in 1999
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Nicholas Butcher
QA CTO Label Specialist
Dan Broderick
Chief Delivery Officer
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