ALTA IT Services, LLC · 21 hours ago
IT Asset Management (Hardware) Analyst
ALTA IT Services, LLC is seeking an IT Asset Management (Hardware) Analyst to join their team in Golden, Colorado. The role involves conducting hardware asset management tasks, including inventory management, cross-functional collaboration, and queue management to ensure adequate stock levels and accurate inventory records.
ConsultingInformation TechnologyStaffing Agency
Responsibilities
Conduct physical stockroom inventories
Investigate and reconcile inventory shortages and discrepancies
Move inventory between stockrooms and locations
Assist in the inventory and management of the IT vending machine
Manage hardware and consumable assets in ServiceNow stockrooms
Work with the IT Service Desk and Desktop Support teams to ensure their stockrooms have adequate inventory
Collaborate with the Property Management team to locate tagged equipment, update inventory records and reconcile discrepancies between asset management systems
Monitor IT Asset Management queue and provide updates to requesters, as appropriate
Identify and fulfill “Tier 1” requests/tasks
Other project tasks and duties as assigned
Qualification
Required
1 year Hardware Asset and Inventory Management experience
Knowledge of and familiarity with major hardware OEMs, vendors and models
Ability to effectively work in a hybrid collaborative team environment
Strong communication skills, written and verbal
Customer service experience and commitment to customer service and support
Analytical and problem-solving skills
Initiative to anticipate issues and provide insight into solutions
Strong attention to detail and organizational skills
Ability to manage projects in parallel with daily tasks
Ability to work independently and with a sense of urgency and accuracy, in a fast-paced team environment
Intermediate experience with Microsoft Office suite of applications
Preferred
Experience with ServiceNow ITSM and HAM/ITAM functionality
Benefits
Health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans
Participation in a 401(k) plan
Company
ALTA IT Services, LLC
ALTA IT Services, LLC combines experience and expertise to deliver IT talent that meets and exceeds the expectations of our clients.