Lennox · 22 hours ago
Inside RTU Technical Consultant
Richardson, TX
Full-time
Onsite
Mid, Senior Level
$66K/yr - $86K/yr
5+ years expLennox is a leading company in HVAC and refrigeration solutions, driven by a legacy of excellence. They are seeking an Inside RTU Technical Consultant to provide technical assistance and troubleshooting support for HVAC/R equipment to dealers and contractors.
Consumer GoodsElectronicsHeating Ventilation and Air Conditioning (HVAC)Innovation Management
Responsibilities
Provide troubleshooting and installation assistance for HVAC/R equipment
Diagnose issues with refrigeration circuits, components, and controls to guide callers to the appropriate resolution
Provide technical documentation to contractors, engineers, and other personnel
Guide callers to the appropriate field personnel if first-hand attention is required
Document call information in the call-tracking database in case additional follow-up is required
Identify and help implement process improvements
Qualification
Required
High school diploma or equivalent experience required
At least 2 years of related technical consulting experience
Typically requires at least 5 years of experience in the installation and service of HVAC/R equipment
Strong knowledge and experience in the installation and service of HVAC/R equipment
Excellent verbal and written communication skills
Strong customer service skills
Strong analytical and troubleshooting skills
Ability to handle and prioritize multiple technical requests
Proficient in Microsoft Office Suite
Preferred
Experience with SAP
Benefits
Tuition reimbursement
Medical, dental, and vision insurance
Prescription drug coverage
401(k) retirement plan
Short-term disability insurance
8 weeks paid birthing leave
2 weeks paid bonding leave
Life and long-term disability insurance
12 days paid time off
2 paid well-being days
1 paid volunteer day
12 paid holidays
3 floating holidays per year
Company
Lennox
Lennox (NYSE: LII) is a leading provider of innovative climate control solutions for heating, ventilation, air conditioning, and refrigeration (HVACR) markets.
10001+ employees
H1B Sponsorship
Lennox has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (43)
2024 (41)
2023 (44)
2022 (49)
2021 (31)
2020 (37)
Funding
Current Stage
Public CompanyTotal Funding
unknown1999-07-29IPO
Leadership Team
John Torres
Executive VP, Chief Legal Officer & Secretary
Beth West
HR Business Partner
Recent News
PR Newswire
2025-10-22
Company data provided by crunchbase