Innovative Systems Group · 15 hours ago
Application Specialist
Oak Brook, IL
Contract
Hybrid
Entry Level
$36/hr - $36/hr
2+ years expInnovative Systems Group is seeking an Interconnection Specialist / Business Analyst Jr. to provide premier customer experience and support in processing interconnection applications. The role involves communicating with customers, managing application processes, and assisting in documentation updates.
ConsultingInformation Technology
Responsibilities
Speak with customers regarding questions with the application of process or status
Process DER Interconnections applications
Assist in drafting and update program documentation, such as job aids
Support other tasks as needed
Qualification
Required
Premier Customer Experience and Communication Skills: Receive and answer customer telephone inquiries. Establish and maintain positive, effective working relationships with developers and individual customers, ensuring a Premier Customer Experience throughout the process
Process-focused. Time Management and Attention to Detail. Efficiently and accurately process customer and developer applications of interconnection
Understanding of basic electrical concepts and renewable energy. Grasp fundamental electrical components(e.g voltage, current, power, energy) and renewable energy principles
Experience demonstrating skill using PC-based work processing, spreadsheet, database, presentation and e-mail software and Internet portal to perform work functions
Minimum Bachelors degree with 2 to 4 years of experience; or in lieu of degree, must have minimum of 3 to 6 years relevant business experience
Company
Innovative Systems Group
Innovative Systems Group is an information technology company that provides IT management and consulting services.
201-500 employees
Funding
Current Stage
Growth StageRecent News
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