City of Tallahassee · 5 hours ago
Enterprise Resource Planning (ERP) Systems Support Analyst
Tallahassee, FL
Full-time
Onsite
Mid Level
$29.08/hr - $55.34/hr
3+ years expThe City of Tallahassee is committed to providing exceptional public service and is seeking an Enterprise Resource Planning (ERP) Systems Support Analyst to support their HRMS. In this role, you will enhance system functionality, provide hands-on support, and drive improvements that empower the city's workforce.
Government Administration
Responsibilities
Support & Troubleshoot: Provide day-to-day functional support to end users of the human resource (HR) management systems, acting as a key player on a team working to resolve technical issues efficiently
Enhance & Optimize Systems: Assist end users in identifying and implementing system improvements, reviewing current business processes, and ensuring seamless integration with third-party systems. Assist with the development of job aids and training materials to support successful adoption by the end users
Test & Validate Enhancements: Collaborate with ERP team members to design, develop, and deploy test scripts for software upgrades and system infrastructure changes. Work closely with end users during testing phases to ensure a smooth transition
Communicate Key System Updates: Assist in executing communication plans for system maintenance, outages, and major ERP initiatives, keeping stakeholders informed and minimizing disruptions
Deliver Data-Driven Insights: Provide reporting support, develop ad hoc reports, and ensure users have access to the data they need for decision-making
Drive Project Success: Contribute to ERP-related projects, assisting with planning, coordination, and execution to enhance system capabilities and user experience
Qualification
Required
Possess a bachelor's degree in computer science, information systems, accounting, finance, business administration or a related field
3+ years of operational and technical experience supporting ERPHRMS or Financials systems and 3+ years of experience in either financial or human resource operations, such as accounting, payroll, recruitment, compensation or computer systems analysis
OR 7+ years of operational and technical experience supporting ERPHRMS or Financials systems and 3 years of experience either in financial or human resource operations such as accounting, payroll, recruitment, compensation or computer systems analysis
Benefits
Pension – Defined Benefit Plan (annual pension = average of last five years’ salary x 2.25% x number of years worked)
401-K Retirement Plan with 5% Employer Contribution and 50% Employer Match of Balance at Retirement
Excellent Health Care Coverage
11 Paid Holidays
18 Days Personal Leave (increases with tenure to 27 days annually)
6 Months Catastrophic Leave (after two years tenure)
Company
City of Tallahassee
The City of Tallahassee is on a mission to be the national leader in the delivery of public service.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Shoney Bellamy, MBA
Human Resource Business Partner
Tim Davis
Chief Information Officer
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