Expedia Group · 19 hours ago
Legal Operations Program Manager
Washington - Seattle Campus
Full-time
Hybrid
Mid, Senior Level
$110K/yr - $155K/yr
5+ years expExpedia Group is a leader in global travel technology, dedicated to enhancing travel experiences. The Legal Operations Program Manager will oversee cross-functional programs to improve operational efficiencies within the legal department, collaborating with stakeholders to implement innovative solutions.
CommunitiesInternetReservationsTask ManagementTechnical SupportTicketingTourismTransportationTravel
Responsibilities
Lead and manage cross-functional programs and projects within the legal operations & government affairs framework, ensuring alignment with organizational objectives
Collaborate with legal and business teams to identify operational pain points and design scalable workflow solutions that enhance efficiencies and look for continuous improvement opportunities – particularly around use of AI automation
Manage end-to-end project implementation, including defining project goals, authoring strategy documents, mapping dependencies, developing timelines, and executing strategies to mitigate risks and setbacks. Technologies to include Enterprise Legal Management (ELM – ebilling/matter management), Contract Lifecycle Management (CLM), etc
Collect and analyze data to inform decision-making, evaluate the impact of initiatives, and continuously improve the effectiveness of legal operations. Define KPIs and build dashboards that reflect legal productivity, AI adoption, cost avoidance, and quality improvements
Develop and deliver training materials and documentation to support new processes and tools across the legal department
Identify opportunities for process improvements and lead initiatives to streamline operations and enhance service delivery
Stay updated on emerging AI tools and technologies relevant to legal content, evaluating their applicability and potential impact on departmental efficiency and effectiveness
Prepare regular updates for leadership on program status, project outcomes, and addressing any key risks or challenges proactively
Qualification
Required
Bachelor's degree in a related field, or equivalent work experience
5-7+ years of legal operations and project management experience, ideally in a technology or ecommerce high-growth environment
Strong understanding of legal processes, compliance, and technology tools used within legal operations (e.g., contract management systems, e-billing solutions, web content management). Examples: Ironclad, Legal Tracker, Litify, Mitratech, Adobe Experience Manager, Glean, Slack, etc
Familiarity with artificial intelligence tools and use cases for legal practitioners
Demonstrated ability to manage multiple competing priorities, coordinate across teams, and meet tight deadlines
Excellent communication skills, with the ability to convey complex information clearly to technical and non-technical stakeholders
Proven analytical skills with experience in data-driven decision-making and process optimization
Proficiency in project management methodologies (e.g., Agile, Lean) and tools (e.g., Jira, Confluence, M365 Suite)
Strong interpersonal skills, with the ability to build relationships and gain stakeholder trust at all levels of the organization
Preferred
Legal Assistant/Paralegal experience is a plus
PMP certification or similar project management qualifications
Benefits
Medical/dental/vision
Paid time off
Employee Assistance Program
Wellness & travel reimbursement
Travel discounts
International Airlines Travel Agent (IATAN) membership
Company
Expedia Group
At Expedia Group (NASDAQ: EXPE), we believe travel is a force for good – it opens minds, builds connections, and bridges divides.
10001+ employees
H1B Sponsorship
Expedia Group has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (519)
2024 (410)
2023 (382)
2022 (629)
2021 (483)
2020 (366)
Funding
Current Stage
Public CompanyTotal Funding
$4.25BKey Investors
TCV
2025-02-21Post Ipo Debt· $985M
2020-04-23Post Ipo Equity· $1.2B
2020-04-23Post Ipo Debt· $2B
Leadership Team
Ariane Gorin
Chief Executive Officer
Ramana Thumu
Chief Technology Officer
Recent News
2026-01-23
2026-01-22
Company data provided by crunchbase