Murgado Automotive Group · 11 hours ago
Warranty Clerk
Chicago, IL
Full-time
Onsite
Mid Level
$60K/yr - $75K/yrMurgado Automotive Group is a leader in the automotive industry, and they are seeking an experienced Warranty Administrator to join their team at Toyota of Downtown Chicago. The role involves processing warranty claims, ensuring compliance with manufacturer policies, and maintaining effective communication with various departments and customers.
AutomotiveTransportation
Responsibilities
Process and submit warranty claims efficiently and accurately, ensuring compliance with manufacturer policies
Verify all necessary documentation, including repair orders, parts, and labor for warranty claims
Monitor and track warranty parts returns, following up with the appropriate departments as needed
Reconcile warranty receivables and ensure prompt collection from manufacturers
Handle rejected or denied claims, investigating and resolving issues where applicable
Work closely with the service and parts department to ensure warranty guidelines are met
Maintain knowledge of current warranty policies, guidelines, and procedures
Communicate effectively with manufacturers, service technicians, and customers regarding warranty claim status
Qualification
Required
Strong understanding of warranty guidelines and manufacturer claim procedures
Excellent organizational skills with attention to detail
Ability to work independently and handle multiple tasks simultaneously
Strong communication and customer service skills
A positive, team-oriented attitude
Preferred
Previous experience as a warranty administrator or in a similar role (automotive industry experience preferred)
Proficiency with dealership management systems (experience with Tekion a plus)
Benefits
Health, Dental, and Vision Insurance
401(k) with Company Match
Paid time off (PTO) and holidays
Employee Discounts on vehicle purchases, parts, and service
Opportunities for professional development and career growth
Company
Murgado Automotive Group
Murgado Automotive Group is one of America’s most exciting automotive groups, where you will find an extensive selection of Audi, Alfa Romeo, Bentley, BMW, Buick, Cadillac, Ferrari, GMC, Honda, Infiniti, Mazda, Mercedes-Benz Luxury Pre-Owned, Porsche, Volkswagen & a wide variety of Certified pre-owned vehicles.
Founded in 2001
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Elizabeth Schoonover
Chief Financial Officer
Alex Andreus
Chief Operating Officer
Company data provided by crunchbase