Main Street Bank · 1 day ago
Teller I - Float (74021)
26 Forest St Operations - Marlborough, MA 01752
Full-time, Part-time, Contract
Onsite
New Grad, Entry Level
$17.50/hr - $19.50/hrMain Street Bank is a financial institution seeking a Teller I - Float responsible for conducting basic teller transactions and providing exceptional customer service. The role involves maintaining accurate records, promoting bank services, and participating in community events to support the bank's growth goals.
BankingFinanceFinancial Services
Responsibilities
Organize teller workstation maintaining adequate cash, forms, and supply inventories for the day’s activities
Duties include but not limited to: Providing a variety of customer savings, checking and loan payment transactions, as well as customer service such as the sale of Money Orders and Treasures Checks in conformance with established Bank policies and procedures
Maintain accurate records of daily activities and initiate proper balancing procedures at the end of each work shift, reporting any discrepancies to the supervisor as necessary
Researches and resolves account problems in conjunction with branch management
Develop knowledge and understanding of Bank policies, products, and services
Promotes and explains banks services such as Online Banking, Mobile Banking, Video Connect and Safe Deposit Boxes
Become a “team member” in department/branch, assisting with the Bank’s overall growth goals by successfully promoting new business by participating in the Emmerich Program and the 7 Step Retail Sales Process by selling products, supporting contests, and providing exceptional customer service. Discovers customer needs through conversations, questions, and review of their accounts, to promote and recommend Bank products and services based on their needs
This position will periodically be required to participate in community events that may be outside of normal business hours
Effectively use tools and systems to be able to self-manage, organize, and complete work independently, proactively recognizing potential obstacles resolving them before they become an issue, managing to deadlines, creating action plans when not on track, enabling job functions to happen with minimal oversite and meeting conditions of satisfaction
Use discretion in dealing with large amounts of sensitive, confidential information, while adhering to all Bank policies and procedures
Regular and consistent attendance is required to continue the high standard of customer service
In the performance of respective tasks and duties, the employee is expected to maintain knowledge of and ensure compliance with Bank Secrecy Act regulations and adheres to compliance procedures and internal/operational risk controls in accordance with any and all applicable regulatory standards, requirements and policies as well as attending all required training sessions and completing all required on-line training courses
Other duties as assigned
Qualification
Required
High School diploma or equivalent
Ability to multi-task, organize, work independently, accomplish tasks, and meet deadlines despite frequent interruptions in a fast-paced environment while maintaining attention to detail
A curious mindset that allows you to constantly learn and challenge the status quo
Proficient in Microsoft Office Suite products
Solid understanding and application of administration activities with an understanding of office procedures and ability to operate standard office equipment
Self-motivated
Excellent Communication Skills
Self-Monitoring
Responsiveness
Accurate attention to detail
Sound Judgement
Independent
Confidentiality, Discretion
Excellent Organizational Skills
Proficient Prioritization skills
Good mathematical problem solving
Creative and Resourceful
Relationship Builder - Develops and maintains relationships with officers, employees and external contacts and maintains alignment with core values, vision, strategy and goals
Computer Technology Savvy - Utilize technology/systems to improve work processes and use a range of technology to solve problems
Preferred
Related customer service and/or cash handling experience preferred
Successful completion of in-house training program
Company
Main Street Bank
Main Street Bank is a mutual bank that has been in our communities for generations.
Founded in 2021
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$25M2021-12-03Debt Financing· $25M
Leadership Team
Walter Dwyer
Chief Executive Officer
Paul Musgrove
Chief Financial Officer
Recent News
2025-12-04
WBJournal.com
2025-08-26
Main Street Financial Services Corp.
2025-08-13
Company data provided by crunchbase