NEOGOV · 1 week ago
Judicial Services Supervisor
Seattle, WA
Full-time
Onsite
Senior Level
$103K/yr - $130K/yrNEOGOV is seeking two seasoned professionals for the Judicial Services Supervisor roles in the Department of Judicial Administration. The positions will involve providing leadership to staff, managing operations, and ensuring high-quality court record services to support access to justice and the integrity of the judicial process.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Providing leadership and direction to staff in the court services and finance divisions
Taking initiative to effectively solve issues related to customer service and their team
Establishing innovative, forward-thinking processes and programs to further improve the service delivery for the people we serve
Approaching complex problems and situations with effective solutions and ideas
Managing the day-to-day operations of the section by establishing work priorities, reviewing, and evaluating work, providing policy direction and guidance to staff
Multitasking effectively, demonstrating strong organizational and time management skills
Monitor section tasks and implement internal control procedures
Oversee and manage scheduling and proper section coverage
Supervising, hiring, training, coaching, and mentoring a multidisciplinary, and multi-ethnic staff in a fast-paced environment
Evaluate and provide feedback about employee performance and foster employee professional development
Maintain a positive and productive work environment
Effectively manage conflict, solving complex problems with effective solutions and ideas
Create and manage employee training plans and educational opportunities
Maintaining an organizational culture that is focused on a shared mission, fosters continuous improvement, and embraces equity and social justice, and is welcoming for all employees and the community
Qualification
Required
A strong background and expertise in Judicial Services
Experience as a fair, motivational, and effective people leader
Proven ability to model integrity, trust, and quality decision-making
Customer service practices and strategic planning to serve diverse communities
Efficient and practical methods for team building
Cashiering practices
Judicial system and court environment setting
Court procedures and legal terminology, including local rules and rules on appeal
The Department of Judicial Administration role in King County and the State, including the mission and vision of the department
Equity and social justice principles
Strong interpersonal, networking and relationship building skills
Multitasking effectively, demonstrating strong organizational and time management skills
Evaluate and provide feedback about employee performance and foster employee professional development
Maintain a positive and productive work environment
Effectively manage conflict, solving complex problems with effective solutions and ideas
Create and manage employee training plans and educational opportunities
Ensure the section provides excellent services to internal and external customers
Analyze and evaluate concerns in a timely manner
Provide clear direction for staff response
Communicate effectively both orally and in writing to the section team; management, and internal and external customers
Understand, research, monitor, and/or implement state, federal, local rules, and regulations, as well as King County's and the department's policies and procedures
Find appropriate resources and analyze technical information accurately
Create reports and documents for staff at various levels throughout the organization
Utilize all Microsoft products, case management systems, and state and federally regulated programs
Be technology-forward thinking and be able to adapt quickly to technological advancements
Analyzing Washington RCW's, rules, statues, and federal regulations
Develop streamlined policies and procedures align with legislative updates and/or other organizational needs
Strong organizational, written, and verbal skills
Building positive working relationships with partner agencies, customers, and court personnel
Provide strong and effective leadership by fostering a positive work environment, engaging with employees, and generating enthusiasm and commitment to the department's mission
Strategize, plan, and forecast challenges with staffing, services, and programs
Successfully define and create organizational plans to reach goals and objectives
Identify priorities and create measurable action items and develop workplans
Extensive experience working with diverse communities and providing excellent services
Strong knowledge in applying fair and equal principles into program activities and services
Able to be innovative and provide insights on newer customer experience services
Supervising day to day operations; preferably in a Court setting; including coaching, building effective teams, time management, multitasking, organization, and handling all customer service and team related issues
Benefits
Excellent medical, dental, and vision coverage options: King County provides eligible employees with options, so they can decide what’s best for themselves and their eligible dependents
Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents
Retirement: eligible King County employees may participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan
Transportation program and ORCA transit pass
12 paid holidays each year plus two personal holidays
Generous vacation and paid sick leave
Paid parental, family and medical, and volunteer leaves
Flexible Spending Account
Wellness programs
Onsite activity centers
Employee Giving Program
Employee assistance programs
Flexible schedules and telecommuting options, depending on position
Training and career development programs
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
Founded in 1999
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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