Teradata · 14 hours ago
Customer Solution Architect
United States
Full-time
Remote
Senior Level
$196K/yr - $293K/yrTeradata is a leading company in cloud analytics and data platforms for AI, empowering customers to make informed decisions. The Customer Solution Architect (CSA) is a strategic, customer-facing role that focuses on retaining and expanding Teradata ecosystems through technical engagement and advocacy. This position requires a blend of technical expertise in data architecture and strong customer relationship skills to drive innovation and ensure platform utilization.
AnalyticsBusiness IntelligenceCloud Data ServicesCloud StorageData GovernanceData ManagementMarketingPrivate CloudSaaSSoftware
Responsibilities
Establish and maintain trusted relationships across customer organizations from technical leads to executive sponsors
Act as a prescriptive advisor, enabling early-warning systems and remediation plans to maintain or improve account health
Relay customer feedback, technical blockers, and solution gaps internally to influence product direction and ensure timely responses
Demonstrate value realization of Teradata solutions through ongoing customer engagement and success planning
Champion adoption by highlighting Teradata’s technical differentiators and underutilized capabilities
Educate customers on emerging trends, industry benchmarks, and new Teradata capabilities through technical briefings, innovation days, and workshops
Develop and deliver reusable technical collateral, POVs, and hands-on engagements (e. g. , VHOEs) tailored to customer needs
Collaborate with customers to identify net-new use cases and align the Teradata platform with long-term strategies
Lead technical discovery, solution design, and scoping to advance identified growth opportunities that lead to an increase in ARR
Create and maintain a 'Technical Vision for Success' specific to each account, mapping current-state and future-state architectures
Secure entitlements, validate platform readiness, and align cloud provisioning (e. g. , SITEIDs, VPC, network requirements)
Support quoting, ordering, proposal development, and stakeholder communication across internal teams and the customer
Execute high-value, cost-effective sales motions such as demos, benchmarks, and PoCs to de-risk opportunity progression
Develop trusted technical leadership through thought leadership, proactive ownership, and field-proven credibility
Influence customer architecture strategy to include Teradata Vantage through modern data and analytics blueprints
Align technical execution with account team strategy and customer success goals, ensuring long-term platform expansion
Remain continuously educated on Teradata’s full portfolio and adjacent technologies to guide complex customer conversations
Qualification
Required
Possess a keen interest and understanding of developments in data and analytic solutions including emerging AI/ML trends
Experience in promoting analytic solutions for large enterprises in either a pre-sales or delivery role
Must have experience with Cloud technologies such as AWS, Azure and Google Cloud
Must have knowledge of the competitive landscape and an understanding of Teradata's differentiators
Demonstrate ability to understand customer's needs and provide thought leadership to influence and build trust at multiple levels
Possess the ability to multi-task and manage competing priorities across multiple customers
Demonstrate excellent organizational and people skills
Have a degree level qualification or relevant experience in computer science, software engineering, mathematics, management information systems or a related discipline
Excellent verbal and written communication skills
Possess strong analytical and problem-solving skills
A clear, confident and persuasive communicator who can craft, summarize and deliver messaging for various groups of users, influencers and stakeholders
Company
Teradata
Teradata is the connected multi-cloud data platform company. Our enterprise analytics solve business challenges from start to scale.
Founded in 1979
10001+ employees
H1B Sponsorship
Teradata has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (8)
2024 (31)
2023 (15)
2022 (27)
2021 (34)
2020 (12)
Funding
Current Stage
Public CompanyTotal Funding
unknown2007-09-21IPO
Leadership Team
Michael Koehler
President & CEO
Louis Landry
Chief Technology Officer
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