Octane® · 18 hours ago
Collections Portfolio Specialist (Collector) (Hybrid)
Irving, Texas, United States
Full-time
Hybrid
Entry Level
2+ years expOctane Lending is unlocking the power of financial products for merchants and consumers. They are seeking a Bilingual Collections Portfolio Specialist to manage delinquency and mitigate losses through collection and customer service calls while ensuring compliance with federal and state laws.
CreditFinancial ServicesFinTechLending
Responsibilities
Maintain delinquency and mitigate losses by conducting outbound and Inbound collection and customer service calls
Comply with all federal and state specific laws that regulate collections and servicing activities
Provide consistent and productive follow up on delinquent accounts ranging from 5-90 + days delinquent
Investigate and resolve complex problems and issues generally associated with loan servicing, i.e. potential loss situations such as insurance claims, confiscations, impounds, bankruptcy sequestrations and repossessions
Advance win-win solutions to assist customers with payment extensions and refinance options
Qualification
Required
HS Diploma or GED required (some college coursework a plus)
Preferably two years of collections and or servicing experience, ideally in auto finance or an installment loan portfolio
Able to work a flexible schedule which may include some overtime, some nights, weekends, and holidays
Honest with strong work ethic, unscheduled absences are rare, always punctual
Basic understanding of finance/lending; Lease servicing experience a plus
Working knowledge of Word and Excel
Able to master use of web-based system of record (LoanPro) and available skip tools (training provided)
Energetic, flexible, empathetic, with a positive attitude, with the ability to work well under pressure to meet daily and monthly goals
Strong communication and negotiation skills along with excellent 'people' skills and a strong customer service attitude
Possess excellent written and verbal communications skills
Preferred
Bilingual English/Spanish a plus
Benefits
Robust Health Care Plans (Medical, Dental & Vision)
Up to 20 Days PTO (Accrued)
Generous Parental Leave
Retirement Plan (401k with Company Match).
Educational Assistance/Tuition Reimbursement up to $3K/year
Powersports Safety Benefit
Gympass Wellness Benefit
Company
Octane®
Octane® is revolutionizing recreational purchases by delivering a seamless, end-to-end digital buying experience.
501-1000 employees
H1B Sponsorship
Octane® has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (4)
2023 (2)
2022 (13)
2021 (10)
2020 (5)
Funding
Current Stage
Late StageTotal Funding
$4.31BKey Investors
Valar VenturesRoadrunner FinancialMoore Capital
2025-12-15Series F· $50M
2025-12-15Secondary Market· $50M
2025-12-02Debt Financing· $219M
Leadership Team
Jason Guss
CEO
Mark Davidson
Co-Founder & Chief Revenue Officer
Recent News
2026-01-08
2025-12-27
Company data provided by crunchbase