Pyramid Technology Solutions · 14 hours ago
Report Specialist - Power BI & Tolling Systems
Ocoee, FL
Contract
Onsite
Mid Level
3+ years expPyramid Technology Solutions is seeking a Decision Support Specialist responsible for developing and maintaining Power BI reports and dashboards to support toll system monitoring. The role involves analyzing toll systems for efficiency, performing data analysis, and collaborating with internal teams to enhance reporting processes.
Information TechnologySoftwareStaffing AgencyWeb Apps
Hiring Manager
B Prafulla Kumar (Daniel)
Responsibilities
Design, develop, and enhance Power BI dashboards and reports for toll operations and performance monitoring
Collaborate with database experts, the Toll Systems Monitoring Manager and the Toll Business Analyst Manager to connect to data sources and ensure data integrity
Perform daily/weekly monitoring and analysis of lane performance reports and dashboards
Conduct hyper-care monitoring of new and upgraded lanes
Perform basic lane/plaza fault isolation, advanced fault isolation and third-level support for roadside servers, databases, and software
Analyze anomalies reported by Operations, Finance, and Maintenance; conduct root cause analysis, develop impact assessments, and prepare executive-level summaries for management
Support setup of new lane system installations and/or upgrades
Develop Standard Operating Procedures (SOPs) for SunWatch when monitoring is transferred
Coordinate with internal vendors to ensure high-priority issues are addressed promptly and escalate critical incidents as needed
Identify gaps in existing processes and contribute to developing solutions for improved efficiency and accuracy
Qualification
Required
Bachelor's Degree in Computer Science, Information Systems, Data Analytics, or related field; or equivalent work experience
Minimum 3 years of experience in business intelligence and reporting tools, with strong proficiency in Power BI
Experience in data modeling, dashboard design, and performance optimization
Power BI expertise (report development, DAX, Power Query, data modeling)
Knowledge of toll lane theory of operation and basic troubleshooting
Familiarity with Linux command usage and server support
Basic SQL query writing skills
Proficiency in Excel (including macros, Visual Basic, Pivot Tables), MS Word, and PowerPoint
Experience with network and system management tools (e.g., CA Unicenter, Orion)
Strong analytical skills for trend identification and root cause analysis
Preferred
Familiarity with tolling or transportation systems
Company
Pyramid Technology Solutions
Pyramid Technology Solutions helps companies with IT consulting, software development, and professional staffing services.
51-200 employees
H1B Sponsorship
Pyramid Technology Solutions has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (75)
2024 (79)
2023 (94)
2022 (56)
2021 (66)
2020 (144)
Funding
Current Stage
Growth StageLeadership Team
Ashok Ramanjanappa
Chief Operating Officer
Company data provided by crunchbase