NEOGOV · 1 week ago
Operations Supervisor - Civil Family DC
DADE CITY, FL
Full-time
Onsite
Senior Level
$32.90/hr - $49.35/hr
7+ years expNEOGOV is seeking an Operations Supervisor for the Civil Family Division under the Pasco County Clerk & Comptroller. This role involves planning, directing, and managing operations within the division, ensuring compliance with regulations, and overseeing team performance and development.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Oversees the achievement of department productivity and quality of work
Analyzes, evaluates, and manages business processes for effective and efficient workflows to ensure compliance with federal, state, and/or local requirements
Monitors workflow volumes, assign work to teammates, and reallocate resources as necessary
Manages and audits daily transactions, which may/may not be financial
Mentors, trains, and develops teammates to maximize their potential
Coaches, counsels, documents, and recommends promotion, demotion, and dismissal of teammates
Evaluates and reviews performance of teammates
Manages time and attendance of teammates
Interviews and recommends applicants for hire
Reviews and implements changes from the annual legislative sessions
Develops and maintains working relationships with outside agencies
Manages a highly demanding work environment
Qualification
Required
Minimum of a high school diploma or possession of an accredited equivalency diploma
Seven (7) years of direct experience related to job functions including three (3) years experience supervising/leading teams
Ability to pass skills testing (such as typing, spelling, math, and grammar) within one (1) year
Valid Florida Driver's License may be required for some positions
Knowledge of business management principles, practices, guidelines, and procedures
Knowledge of and/or the ability to research the Florida Statutes
Knowledge and understanding of the terminology, processes, and type of work performed by the department
Knowledge of the principles and processes for effective, professional customer service
Computer skills for word processing, spreadsheet, database, and accounting software
Ability to develop and implement procedures relating to assigned functional area
Ability to present oral and written comments and recommendations clearly and concisely
Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
Ability to arrange information or taking actions in a certain order or pattern according to specific rules(s) that produce appropriate results
Ability to analyze workflows or procedures to identify potential issues, reviewing related information to develop and evaluate options and implement appropriate solutions(s) and/or action(s)
Ability to review, edit, or create written procedures
Ability to analyze technical questions, operational information, and analyze data for resolution of problems
Ability to compile complex records and prepare reports
Ability to meet the general public and deal effectively with their questions and/or solve their issues
Ability to establish and maintain effective working relationships with the Clerk & Comptroller, administrative staff, vendors, and Clerk & Comptroller's teammates
Ability to live and advocate commitment to the Organization's vision, mission, and values
Ability to work effectively in a team environment, successfully engage in multiple initiatives simultaneously, and actively resolve problems and find solutions using available resources
Ability to report to work on time and to perform the duties of the position for an entire workday
Benefits
Health & Welfare Benefits that may include but not limited to health, prescription, dental, life insurance, disability
Administrative Leave
Paid Time Off
Major Medical Leave after 12 months of employment
Paid Holidays
Paid Birthday
Wellness Centers
Discount programs for fitness centers, eyecare, event tickets, travel, etc.
Business casual work environment
Retirement
Elective Optional Benefits (Aflac, Voluntary Life/Disability, etc)
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase