Production and Administration Assistant jobs in United States
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Eastern Communications Ltd. · 9 hours ago

Production and Administration Assistant

Eastern Communications is a company focused on supporting critical infrastructure and communications for first responders. The Administrative Assistant role involves supporting daily operations at the service center by managing customer interactions, maintaining records, and assisting with various administrative tasks.

Service IndustrySmall and Medium BusinessesTelecommunications
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H1B Sponsor Likelynote

Responsibilities

Manage customer walk-ins, phone calls, and service requests in a welcoming and cheerful manner, routing them to the appropriate personnel as needed and maintaining a log of inquiries and resolutions
Physically Receive and Process material delivered to the Service Center. The Receiving is inclusive of processing the receipt in the ERP system as well as physically putting the material into the correct inventory location
Allocate received material to customer orders as appropriate and notify customers as appropriate
As appropriate, and at the direction of the sales team, assist with local marketing efforts, such as community events and partnerships, to increase brand awareness and drive customer engagement with the service center
Maintain an organized inventory of materials with accurate quantities reflected
Package and Ship customer orders as appropriate
Order office supplies
Maintain contact lists

Qualification

Microsoft OfficeGoogle SuiteData entry softwareCustomer service principlesOrganizational skillsCommunication skillsCalendar managementRadiosWindows 11 experienceProduction operations experienceSupply chain management knowledgeDecision-making skillsWriting skillsInterpersonal skills

Required

Strong organizational skills
Strong communication skills
Strong decision-making skills
Proficiency in Microsoft Office
Proficiency in Google Suite
Proficiency in data-entry tools
Ability to handle confidential information responsibly
Experience working in a distribution center or similar environment
Experience with Radios or similar technical skills
Experience using Windows 11 and software
Experience in production operations or related field
Strong knowledge of production processes and supply chain management

Preferred

Decision-making skills to work autonomously and manage specific tasks
Communication and collaboration skills to support personnel, management and clients
Organizational skills
Writing skills to ensure emails, letters, documents and social media posts uphold the brand identity
Familiarity with data entry software, such as Excel, Sheets or NetSuite
Calendar and schedule management skills
Knowledge of office procedures and equipment
Familiarity with customer service principles
Ability to work well with a team and deliver superior customer service
Strong communication and interpersonal skills

Benefits

Expected salary range does not include annual bonus and other benefits.

Company

Eastern Communications Ltd.

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Eastern Communications, Ltd.

H1B Sponsorship

Eastern Communications Ltd. has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (3)
2023 (1)

Funding

Current Stage
Growth Stage
Total Funding
unknown
2025-01-07Acquired
2023-04-12Debt Financing

Leadership Team

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Michael Orzetti
Chief Executive Officer
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Scott Tschetter
Chief Operating Officer
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Company data provided by crunchbase