Justin Jay Johnson Consulting · 5 hours ago
General Manager / Director of Operations (Founder’s Right Hand)
United States
Full-time
Remote
Lead/Staff, Director/Executive
$100K/yr - $120K/yr
3+ years expTheSoftwareSalesCoach.com is a rapidly growing sales coaching company that specializes in helping account executives and founders exceed their sales quotas. They are seeking a General Manager / Director of Operations to oversee day-to-day operations, align sales and marketing efforts, and manage teams to drive revenue growth and operational efficiency.
Business Consulting and Services
Hiring Manager
Justin Jay Johnson
Responsibilities
Run the company so the founder doesn’t have to
Own day-to-day operations, align sales/marketing/fulfillment, manage leaders and agencies, and turn targets into reality
Build and own the company scorecard (revenue, CAC, LTV, funnel conversion, churn, etc.)
Run the weekly leadership meeting: review metrics, identify issues, assign owners, drive follow-through
Turn problems into clear projects with owners, deadlines, and defined outcomes
Set clear expectations and KPIs
Hold people and partners accountable
Ensure sales, marketing, and fulfillment are aligned around the same goals
Lead execution of funnel and conversion rate improvements with marketing/sales
Lead execution of new/optimized offers, upsells, and retention systems with the founder & Head of Coaching
Lead execution of process improvements in onboarding, coaching delivery, and support
Keep projects moving: scope, milestones, owners, and deadlines are clear and hit
Turn ad-hoc processes into simple, documented SOPs
Improve efficiency: reduce errors, shorten cycle times, remove bottlenecks
Ensure consistent delivery of a great client experience at scale
Meet with the founder weekly (or less) to review KPIs and progress on key projects
Flag issues that truly require strategic input
Align on priorities and adjust as needed
Act as the single operational point of accountability, protecting the founder’s time and attention
Qualification
Required
3–10 years in operations / general management / RevOps / business operations in at least one of: Coaching / consulting, Online education / courses, Agency / marketing services, Training / sales training / masterminds
Owned P&L or core business metrics (beyond tasks and projects)
Proven track record of: Managing a small team (5–20 people) and/or agencies, Implementing systems/SOPs that improved efficiency or profitability, Running KPI reviews and changing behavior based on the data
Comfortable with numbers and tools: Building simple dashboards/spreadsheets, Thinking in CAC, LTV, conversion rates, retention, etc. (or excited to get there fast)
Strong project management and people leadership: You break big goals into plans and drive them to completion, You aren't afraid of candid conversations and real accountability, You like working directly with a founder and bringing structure to chaos
Preferred
Background in marketing, marketing ops, sales, sales operations, or revenue operations
Worked in/with tech/saas/software sales
Experience running remote, distributed teams
Experience inside a sales coaching, training, or high-ticket education business
In Miami/Fort Lauderdale area (founder location)
Benefits
Performance Bonus: Target 20–30% of base , paid quarterly, tied to: Revenue & growth targets, Profitability (protecting/improving margins), Operational excellence & founder time out of the weeds
Long-Term Upside (after proving fit): Potential for profit share / long-term incentive tied to company growth
Remote-first, flexible, performance-focused environment
Competitive base salary + clear, achievable OTE tied to real company performance
Path to expanded upside (profit share / long-term incentive) once you’ve proven you can run the business
Company
Justin Jay Johnson Consulting
Companies that are benefiting from our services: - Salesforce - Zendesk - Hubspot - Mulesoft - Databricks - Samsara - Classy Metrics We Help Improve: - Qualified Pipeline Generated - Deal Win Rate - Avg Deal Size (ACV) - Avg Total Contract Value (TCV) - Avg Sales Cycle Length - Forecast accuracy - Productivity Per Rep - Rep Attrition - Net Revenue Retention - Logo Churn If any of these are metrics you are looking to improve, schedule a free GTM strategy session to see if we're a fit to help your business 👇 https://calendly.com/justinjayjohnson/freegtmstrategyconsultation
1 employee
Funding
Current Stage
Early StageCompany data provided by crunchbase