Remx · 5 days ago
Overnight Customer Service Representative
Remx is a well-established company providing care services for patients, and they are seeking an experienced customer service representative to join their overnight support team. The role involves managing inbound calls, assisting patients with account management, and building sustainable customer relationships.
BlockchainCryptocurrencyWeb3
Responsibilities
Manage large amount of inbound calls in a timely manner
Identify customers' needs, research issues to provide alternatives or solutions
Build sustainable relationships and engage customers by taking the extra mile
Meet personal/team targets
Qualification
Required
2 years of previous call center experience REQUIRED
Personable and professional oral and written communication skills
Ability to multi-task
Must have reliable transportation to work onsite in Fremont, NE
Must be available to work Friday and Saturday nights