Optum · 22 hours ago
Director, Revenue Operations - West Region - Remote
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The Director of Revenue Operations is a senior leader accountable for advancing Optum Health's strategic priorities through revenue operations performance in support of the Care Delivery Organization, focusing on achieving key performance indicators and driving operational excellence.
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Responsibilities
Provide strategic and operational leadership for Revenue Operations functions across the region assigned, aligning performance to enterprise objectives and Care Delivery Organization priorities
Serve as a strategic partner to clinical operations leadership, communicate revenue cycle performance, risks, and opportunities, lead action planning discussions, and co-owning execution of improvement initiatives
Collaborate with Clinical Operations, Finance, Accounting, Contracting, IT, Analytics, Compliance, and Enterprise teams to deliver upon financial commitments
Collaborate closely with other Revenue operations directors across regions to align strategies, share best practices, and ensure consistent execution of enterprise Revenue Operations initiatives
Leads disciplined performance management through proactive monitoring, variance analysis and development of time-bound action plans to achieve KPI's including MNCR, over 90 aging. denial management, cash collections and bad debt reduction targets
Drive operational excellence through workflow optimization, standardization, automation and Ai solutions across full-cycle revenue processes
Monitor payer performance trends, escalate systemic issues and revenue cycle workflows align with contractual requirements to maximize reimbursement
Oversee vendor-managed revenue operations functions to ensuring performance accountability, quality standards
Develop and sustain high-performing leaders and teams by fostering engagement, inclusion, accountability
Champion a culture of enterprise thinking, collaboration, and continuous improvement, reinforcing shared ownership of outcomes across regions and functions
Ensure Revenue Operations comply with all applicable federal and state regulations, payer requirements, and internal policies, proactively identifying risk, addressing compliance gap and maintaining solid controls and audit readiness
Qualification
Required
8+ years of progressive revenue cycle leadership experience, preferably within large, multi-market healthcare organizations and physician groups, value-based care models, or integrated care delivery organizations
5+ years of experience with people management with demonstrated skills in leader and teammate engagement, retention, coaching, succession planning, and performance development
3+ years of experience of Epic Revenue cycle experience
Deep knowledge of healthcare billing, coding, regulatory compliance and commercial payer guidelines and reimbursement methodologies
Proficiency in Microsoft Office Suite and use of analytics tools
Preferred
Experience managing outsourced or hybrid revenue cycle vendor models and remote teams supporting revenue cycle functions
Solid understanding of revenue cycle management software, physician billing systems, and reporting tools
Understands revenue recognition, how it impacts net patient revenue and our downstream accounting systems
Proven excellent verbal and written communication skills. Ability to effectively communicate with team members, management, and external stakeholders
Demonstrated leadership skills with a track record of successful training, mentoring, and developing teams
All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Benefits
Comprehensive benefits package
Incentive and recognition programs
Equity stock purchase
401k contribution
Company
Optum
Optum is a healthcare company that provides pharmacy services, health care operations, and population health management. It is a sub-organization of UnitedHealth Group.
H1B Sponsorship
Optum has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (648)
2024 (559)
2023 (620)
2022 (851)
2021 (593)
2020 (438)
Funding
Current Stage
Late StageLeadership Team
Recent News
2025-11-29
2025-11-19
2025-11-07
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