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Talent Groups · 11 hours ago

Customer Support Analyst

Boston, MA

Contract

Hybrid

New Grad, Entry Level

Talent Groups is seeking an Application Analyst to support and enhance a transit scheduling and operations management system used across public transportation services. This role focuses on system analysis, application configuration, and ongoing application support throughout the full software development lifecycle (SDLC).

IT Management

H1B Sponsor Likely

Hiring Manager

Ashish Rang

Qualification

Application supportSystem analysisDatabase experienceAnalytical skillsCustomer service skillsCommunication skillsTeam collaboration

Required

Experience supporting enterprise applications, business systems, or operational software

Strong analytical, problem-solving, and troubleshooting skills

Ability to document requirements, processes, and technical procedures clearly

Experience working with databases, data queries, or reporting tools

Excellent communication and customer service skills

Ability to work independently and collaboratively in a team environment

Company

Talent Groups

Glassdoor3.0

Talent Groups delivers exceptional experiences by solving the toughest IT talent and technology challenges across all industries.

Founded in 2018

Houston, Texas, USA

501-1000 employees

https://talentgroups.com/

H1B Sponsorship

Talent Groups has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2023 (1)

Funding

Current Stage

Late Stage

Total Funding

unknown

2018-07-01Acquired

Leadership Team

Matthew James Ripaldi

Chief Executive Officer

Recent News

PRNewswire

VODA Talent Group Signs Japanese Kickboxing Prodigy Honoka Tsujii

2024-05-20

Company data provided by crunchbase