Arbella Insurance Group · 6 hours ago
Service Center Associate - Hybrid
1100 Crown Colony Drive, Quincy, MA 02169
Full-time
Hybrid
New Grad, Entry Level
$48K/yr - $50K/yrArbella Insurance Group is focused on creating a diverse and inclusive workplace committed to exceptional customer service. The Service Center Operations Associate will manage email inquiries, make policy changes, and build relationships with customers and team members while participating in training to obtain a Massachusetts Personal Lines Producer License.
Insurance
Responsibilities
Participate in a 5-week classroom training program to learn the foundations of our systems, workflows, and culture
Be provided with a comprehensive onboarding to assist you in obtaining your Massachusetts Personal Lines Producer License within 6 months
You will learn multiple insurance concepts to handle time sensitive insurance requests
You will help prepare and process insurance forms for insureds purchasing a new automobile, refinancing a home and or obtaining a home equity loan
You’ll be building and maintaining positive relationships with your team, key stakeholders, and other Arbella employees
You will have multiple responsibilities and tasks as you grow in your role, providing you with continuous learning opportunities
Once you have developed a solid foundation, you may be called upon to share your knowledge and assist with training new Service Center Operations Associates
Qualification
Required
Exceptional customer service work experience and able to work in a fast-paced environment
Effective time management skills and able to multi-task with a strong attention to detail
Quick learner, able to navigate multiple systems and learn insurance products
Strong organizational & data entry skills
Achievement of the Personal Lines Producer License is required
Benefits
On-site gym and fitness classes and one-on-one personal training
On-site nurse, nutritional counseling, and mental health resources
Full-service cafeterias
Free shuttle service to Quincy Adams T Station
Tuition assistance programs
Opportunities to get involved: Arbella Activities Committee, Diversity and Inclusion Council, and more
A company committed to community: volunteer opportunities, employee-led community efforts, and the Arbella Insurance Foundation
Robust training, mentorship, and professional/personal development programs
Colleagues who genuinely care about each other
All Arbella employees are eligible for a profit share bonus program, exceptional benefit and wellness programs, career development, flexible schedules and much more.
Company
Arbella Insurance Group
Voted a Boston Business Journal Best Place to Work since 2009! Founded in 1988 in Quincy, Massachusetts, Arbella provides affordable car, home, and business insurance in Massachusetts and Connecticut, and business insurance in New Hampshire and Rhode Island.
Founded in 2005
501-1000 employees
H1B Sponsorship
Arbella Insurance Group has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (5)
2023 (1)
2022 (4)
2021 (2)
2020 (4)
Funding
Current Stage
Late StageTotal Funding
$0.04M2013-11-01Series Unknown· $0.04M
Leadership Team
Chris Hall
Executive Vice President, Chief Financial Officer and Treasurer
Janet Corcoran
Executive VP and COO
Recent News
2026-01-07
Coverager - Insurance news and insights
2025-03-10
2023-12-23
Company data provided by crunchbase