Opportunity Partners · 5 hours ago
Director of Quality & Impact
Twin Cities Area
Full-time
Onsite
Lead/Staff, Director/Executive
5+ years expOpportunity Partners is a mission-focused nonprofit dedicated to making a positive impact in the community. The Director of Quality & Impact is responsible for leading quality assurance, regulatory compliance, staff training, and risk management functions to enhance service delivery for individuals with disabilities.
EducationEmploymentNon Profit
Responsibilities
Develop and oversee a comprehensive quality management system tailored to the services offered by Opportunity Partners
Ensure the collection and analysis of data related to service outcomes, satisfaction, and performance indicators to drive improvement
Lead internal audits of programs & services, service billing integrity, incident reviews, and corrective action planning
Oversee staff training on quality standards, person-centered practices, and documentation
Ensure full compliance with DHS 245D licensing, CARF standards, HIPAA, and other applicable regulations
Working with VPs of Finance, Day & Employment and Residential & Community Living, expand and improve systems to review and assure service billing integrity
Serve as the primary liaison with licensing and accreditation bodies, engaging with program leadership as needed
Maintain current knowledge of regulatory changes and communicate updates to leadership and staff
Oversee incident reporting, investigations, and documentation in accordance with state and federal guidelines
Serve as an active member of the OP Safety, HIPAA, Risk & Compliance Committee (SHARCC)
With SHARCC and other organizational leaders, identify organizational risks and develop mitigation strategies
Lead policy development and implementation to support ethical and compliant operations
Report relevant metrics and progress to the OP Board of Directors, as needed
Collaborate with legal counsel, insurance providers, and external consultants as needed
Supervise training, quality and compliance staff, providing mentorship and performance management
Partner with program leaders and administrative teams to ensure integrated compliance efforts
Report regularly to the CEOs, Executive Team and Board of Directors on quality, compliance, and risk trends
Actively engage with relevant trade organizations, sector workgroups, and other Quality & Impact professionals for development and network building
Qualification
Required
Minimum five (5) years of supervisory experience
Minimum five (5) years of experience in quality assurance, compliance, or program management in disability services or healthcare
Documented experience working with Minnesota Department of Human Services 245D licensing and accreditation platforms such as CARF and CQL
Experience as a presenter (training content, reports, etc.) in a professional setting
Preferred
Bachelor's degree in public administration, healthcare, social work, or related field strongly preferred
Experience with Medicaid-funded programs and non-profit operations strongly preferred
Company
Opportunity Partners
Opportunity Partners provides housing, employment, and educational opportunities to individuals with developmental disabilities.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Lori Schluttenhofer
President & CEO of Services
Alice Johnson
Retired CFO
Recent News
2023-07-25
2023-06-28
2023-06-08
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